What are the responsibilities and job description for the 2nd Shift Customer Service Agent position at PCMSI-Professional Communications Messaging...?
Professional Communications (PCMSI) NOW HIRING FOR 2ND SHIFT, Erie PA
*NEW STARTING WAGE of $15.00/hr!!!*
**Opportunity to earn $1/hr Shift Differential Pay for hours worked 3pm-7am**
PCMSI is an expanding 24/7 answering service providing quality service to a variety of businesses. Basic job duties include answering calls promptly in a polite manner, closely following instructions, verifying all given information, and taking accurate messages using correct spelling and grammar. Ideal candidates must possess a positive attitude, willingness to learn, clear and polite speaking voice, and also be computer literate, reliable, and customer focused.
PCMSI partners with Medical Offices, Property Management Companies, Service Companies, Attorneys, Non-Profit Organizations, and many other Professional Services to offer Excellent Customer Service.
We are looking for friendly, reliable, team players with:
· 3 Professional References are required
· Strong work ethic
· High School Diploma or equivalent
· Reliable transportation
· Type 30 WPM
· Computer literacy
· Polite and clear speaking voice
· Weekend and Holiday Availability Required
· Spelling and grammar skills
· Punctual and reliable
Now Hiring For:
Mid-Shift: 11am-7pm, 12pm-8pm, 1pm-9pm
2nd Shift: 2pm-10pm, 3pm-11pm, 4pm-12am
* Part Time Shifts available as well
Send Resume to: resume@pcmsi.com
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: No less than 20 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Are you available to work Weekends and Holidays?
Education:
- High school or equivalent (Preferred)
Shift availability:
- Night Shift (Preferred)
Work Location: In person
Salary : $15 - $16