What are the responsibilities and job description for the Housekeeping Team Lead position at PCMS?
Housekeeping Team Lead
PCMS is seeking a dependable, hands-on Housekeeping Team Lead to help oversee evening cleaning operations and support the housekeeping team. This position is ideal for someone who leads by example, communicates well, and takes pride in maintaining a clean and professional facility.
Key Responsibilities:
- Work alongside the housekeeping crew and assist with daily cleaning duties.
- Assign work areas and ensure all responsibilities are completed.
- Inspect rooms and assigned areas for cleanliness and quality.
- Provide guidance and hands-on training to new and existing employees.
- Monitor attendance, punctuality, uniforms, and proper timekeeping.
- Ensure employees follow cleaning procedures, safety requirements, and facility policies.
- Maintain cleaning supplies, equipment, carts, and closets.
- Report staffing concerns, call-outs, incidents, complaints, and maintenance issues to management.
- Assist with shift coverage when needed.
- Communicate professionally with employees, management, and facility representatives.
- Complete required reports, inspections, and end-of-shift updates.
- Secure the facility and set the alarm when assigned.
Qualifications:
- Previous housekeeping or commercial cleaning experience is preferred.
- Leadership or supervisory experience is a plus.
- Dependable, professional, and able to lead by example.
- Strong communication, organization, and problem-solving skills.
- Ability to work independently and as part of a team.
- Reliable transportation and consistent attendance are required.
- Must be able to follow written and verbal instructions.
Physical Requirements:
- Ability to stand and walk for extended periods.
- Ability to bend, reach, kneel, push, pull, and lift up to 30 pounds.
- Ability to safely operate standard cleaning equipment and use cleaning products.
Please note: This is a working Team Lead position. The Team Lead is expected to perform cleaning duties while also supporting and monitoring the housekeeping crew.