Events Associate

Position Summary

The Events Associate is a detail-oriented, customer-focused professional who plays a key role on the PCMA Events Team in the successful planning and execution of programs. The Events Associate assists with housing, registration, event logistics, travel coordination, shipping, maintaining planning documents, and managing the events calendar. As a member of a collaborative and critical team, the Events Associate brings energy, creativity, and problem-solving skills to every project. The Events Associate thrives in a fast-paced environment, contributes positively to team efforts, and is equally comfortable working independently to ensure deadlines and expectations are met.

Essential Duties And Accountabilities

• Serve as the primary staff liaison with the housing company for large PCMA events and manage housing directly for smaller events.
• Manage housing needs for staff, speakers, and VIPs across PCMA events.
• Act as the main coordinator with the event registration platform, including managing the registration inbox and providing timely, customer-focused support to attendees.
• Collaborate with team members on event logistics, which may include food and beverage, audio/visual, internet, hotel room drops, shipping, and supplies.
• Coordinate vendor and speaker travel through the designated travel agency.
• Oversee the Events Inbox, responding to both general PCMA inquiries and event-specific questions.
• Support post-conference tasks such as invoice reconciliation, budget tracking, and preparing post-event reports.
• Participate in planning visits and provide on-site event support as assigned.
• Represent PCMA with professionalism and a customer-first mindset in all interactions with internal and external stakeholders.
• Assist with additional event logistics and projects as requested by the Director of Events.
• Contribute to a collaborative, respectful, and positive workplace culture.