What are the responsibilities and job description for the Loan Servicing Specialist position at PCM Credit Union?
Company Overview
People Caring More Credit Union is a financially strong full-service credit union dedicated to helping our members achieve personal financial success. With a commitment to traditional values and innovative solutions, we strive to provide exceptional service and support to individuals and families across the nation.
Summary
As a Loan Servicing Specialist at PCM Credit Union located in Green Bay, you will play a vital role in managing our loan portfolio and ensuring our members receive top-notch service. Your contributions will directly support our mission of empowering members through financial success and personalized assistance.
Responsibilities
· Prepares correspondence, documents and performs clerical duties related to loan servicing. Internal and external payoffs, title inquiries and lien releases.
· Answers member and internal inquiries regarding credit cards, loans and vehicle titling.
· Applies payments, cancels and handles all member inquiries regarding ancillary products.
· Track and maintain auto titles for vehicles that are used as collateral on a loan.
· Process all paid files. Send original note and or lien perfection to member and prepare a monthly report of paid loans.
· Process loan maintenance paperwork and CORE system updates along with cash advances on eligible loans and credit cards.
· Responsible for annual HMDA reporting.
· Apply all payments related to any insurance claims. Responsible to work with members on all aspects of processing insurance claims.
· Back up to consumer loan processing
Qualifications
- Proven experience in loan servicing or related financial services roles.
- Excellent credit analysis skills with attention to detail & multitask.
- Proficient in loan processing and underwriting procedures.
- Strong communication skills, both verbal and written.
- Ability to work collaboratively in a team-oriented environment.
Visit our website to learn more and apply!
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Loan processing: 1 year (Preferred)
Ability to Commute:
- Green Bay, WI 54304 (Preferred)
Work Location: In person
Salary : $20