What are the responsibilities and job description for the IT Manager position at PCI Municipal Services?
The I.T. Manager is responsible to maintain 24/7 functional operations of the Parking Management system. This includes installation, maintenance, expansion and configuration of all applications and hardware.
- Leads talent management processes, including hiring, coaching, disciplinary action, and separation, in accordance with company policies.
- Manages all software/hardware related projects and ensures network and information security including, PCI compliance.
- Directs use of parking systems to include monitoring, preventative maintenance, development, upgrades, testing and support.
- Maintains documentation of current systems used by the organization
- Ensure system, network and application architectures conform to corporate and departmental information security policies, standards and guidelines
- Develops, maintains and manages relationships with internal (DotComm) and external vendors, service providers and hardware/software manufacturers.
- Provides production support of software/hardware, troubleshoot issues and research/document patches/upgrades.
- Serves as primary interface with Parking Management providing updates as needed.
- Perform programming and software changes with local servers.
- Proficient in developing and maintaining web applications using HTML, JavaScript, and PHP.
- Responsible for IT related improvements and installations.
- Manages and oversees IT and PARCS work orders.
- Implements and operates preventative maintenance plan.
- Understands network infrastructure and work with the local vendor(s).
- Prepares business requirements, design and other technical documents when requested.
- Participates in vendor contract negotiations and discussions.
- Performs on-call duties, which may be required to work evenings, nights, weekends or holidays.
- Adaptable to emerging technologies and capable of rapidly learning new systems and tools.
- 5 years managing an IT department (systems and people).
- Leadership – Sets a positive example and ensures staff is trained.
- Highly organized – Have the ability to prioritize tasks and multi-task.
- Communication – Excellent verbal and written communication skills are required.
- Motivation - Must be independent and motivated to complete tasks.
- Critical Thinking/Problem solving – Use logic and reasoning to identify alternate solutions.
- Adaptable to change and results/detail oriented.
- Flexibility - Able to be flexible with schedule to accommodate work-flow demand.
- Knowledge of maintenance tools and basic networking infrastructure.
Salary : $75,000 - $80,000