What are the responsibilities and job description for the Ambassador position at PCI Municipal Services?
Parking Ambassador – Charleston Beaches
Pay: $22.00 per hour Seasonal Position from (March 1st-October 31st). Weekend days required.
---$500 SIGN-ON BONUS---
Position Summary
Make a Difference. Serve the Community. Be Part of Something Special.
We’re seeking dedicated individuals who are passionate about delivering top-notch service to residents, businesses, and visitors of the Isle of Palms. As a Parking Ambassador, you’ll play a vital role in promoting local businesses, ensuring public safety, and enhancing the quality of life in our beautiful city.
Duties and Responsibilities:
- Use technology to monitor compliance with city parking ordinances and enforce parking regulations at meters on city streets.
- Practice active listening techniques and excellent customer service skills when engaging with visitors, residents, co-workers, and managers.
- Demonstrate knowledge of parking rules and regulations when addressing guest questions and concerns.
- Guide visitors and residents in the selection of parking options by demonstrating knowledge of street, lot, and garage locations and rates.
- Assist with and educate customers on the operation of each type of parking meter and mobile payment options.
- Exhibit familiarity with local events, businesses, and amenities, and be able to provide general directions.
- Promote public and resident safety by maintaining awareness of physical hazards and suspicious activity.
- Research field guides to ensure the correct performance of enforcement tasks.
- Provide competent court testimony for contested citations.
- Safely operate and maintain the company vehicle.
- Use email as a daily communication tool.
- Organize equipment and supplies.
Qualifications:
- Outstanding communication skills
- Excellent customer service skills
- Capable of using current technology
- Knowledgeable in Google applications, such as Gmail and Google Calendar
- Able to interpret and apply City of Isle of Palms parking ordinances
- Exceptional degree of professionalism
- Fundamental knowledge of area roads, events, and amenities
- Clean driving record
- Must be able to lift up to 40 lbs.
- Capable of standing and walking for extended periods of time
- Able to work in all weather conditions
- Flexible with scheduling
- Must be able to work hours in excess of regularly scheduled hours
Salary : $22