Account Specialist

Account Specialist

Be the first point of contact for customers, either by phone or in person, and assist clients with parking questions and/or issues.   

Essential Job Duties and Responsibilities:

• Greet and assist customers at the front counter.
• Answer, take messages and transfer calls.
• Process and apply credit card payments.
• General office duties such as typing, filing, sorting, scanning, and distribution of company mail.
• Data entry and maintenance of customer database.
• Invoice adjustments. 
• Order office supplies and maintain inventory.
• CSR Daily paperwork.
• Process checks and prepare daily deposits. 
• Set up new accounts.
• Generate and mail monthly invoices.
• Communicate with Parking Ambassadors and Ops Managers for on or off-street issues.
• Process account cancellations.
• Assist with general questions and issues through the ParkOmaha website.

Qualifications

Skills and Competencies:

• Integrity - Must be honest and ethical.
• Proficient with MS Office with emphasis on Excel.
• Motivation - Must be independent and motivated to complete tasks.
• Professional – Must be professional at all times whether written or verbal.
• Dependability - Must be ready to work at start time. 
• Communication- Must have strong verbal and written communication skills.
• Pass a background check and drug test.

Salary : $19 - $20