Warehouse Support

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• Position**: Warehouse Support
• Reports to**: Warehouse Manager
• Department:** Warehouse
• Classification**: Overtime Eligible
  
  

PCI Group is the leading provider of mission critical communications for businesses where security of customer-centric data is paramount, precision and accuracy are crucial, and compliance is a must.

Job Summary

This position requires individuals to perform various warehouse duties, such as but not limited to operating Sit-

Down and Stand-Up Forklift equipment, use of manual and electric pallet jacks, loading and unloading trucks,

systematical (ERP system) receipt of goods and products, proper handling and storage of inventory, perform

inventory cycle counts, clean and sweep department areas, and remove trash.

General Duties/Responsibilities

• Operate Sit-Down and Stand-Up Forklifts, as well as manual and electric pallet jacks, to transport goods safely.
• Perform system transactions for the receipt, storage, and movement of inventory using ERP systems, RF scan guns, and desktop computers.
• Supply inserting machines with the appropriate materials (OEs, BREs, inserts, pallets, trays, sleeves) and remove completed jobs to designated warehouse locations.
• Wrap mail pallets for shipping and ensure all materials are properly prepared for mailing.
• Perform daily or monthly inventory cycle counts and accurately locate all returned inventory items.
• Load and unload trucks and ensure safe handling of all goods.
• Maintain clean, organized, and inspection-ready areas across the warehouse, including floors, aisles, staging areas, and shredder zones.
• Remove and replace full hampers of trash and shredded paper from production and inserting areas.
• Communicate any missing or low materials to warehouse personnel and supervisors to avoid production delays.
• Assist with shredding or secure disposal of paper waste as required.
• Support other departments as needed to maintain operational efficiency.
• Comply with all current and future safety, security, and compliance policies and procedures.
• Complete basic employee functions in ADP such as clocking in/out, requesting PTO, and responding to emails.
  
  

Required Skills/Abilities

• Must meet all state/federal employment eligibility requirements.
• Ability to read, write in English.
• Must be able to lift up to 75 lbs and stand/move for extended periods.
• Working knowledge of Microsoft Office (Excel, Word, Outlook) is a plus.
• Experience with or willingness to learn ERP systems and RF scanning tools.
• Must be able to operate forklifts, pallet jacks, and other warehouse equipment safely.
• Strong organizational and communication skills; ability to multitask in a fast-paced environment
  
  

Physical Requirements

*The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.*

Regularly required to lift/carry objects weighing up to 25 pounds, and less frequently up to 50 pounds, and occasionally up to 100 pounds with assistance. Examples include the ability to move paper rolls and carry an extension ladder. Warehouse Associates are also required to bend, kneel, crouch, reach, climb, walk, and carry.

Note: Please note listed job duties, responsibilities, and activities may change at any time with or without notice. These are everyday functions of the job description but are not limited to.