What are the responsibilities and job description for the Country Club Activities Supervisor position at PCH Hotels & Resorts?
Recreation Supervisor
Step into an exciting career at the renowned Lakewood Country Club, part of the legendary Grand Hotel Golf Resort & Spa, Autograph Collection. Nestled on Alabama’s Gulf Coast, Lakewood Country Club offers a range of luxurious amenities, including a gym, tennis courts, pickleball courts, family pool with a lazy river and waterslide, adult pool, and a scenic lagoon. Become a key member of a team that ensures every guest experience unforgettable fun and relaxation in a stunning setting.
As a Recreation Supervisor, you will lead the team responsible for overseeing all recreational activities and maintaining the facilities to the highest standards. Your role will involve supervising associates, coordinating activities, and ensuring a safe, clean, and enjoyable experience for all guests. You’ll also be instrumental in resolving guest concerns, ensuring that the recreational grounds offer both excitement and tranquility.
Key Responsibilities:
- Guest Engagement & Activities Coordination: Interact with guests, promote recreational offerings, and encourage participation in activities. Create a welcoming and fun atmosphere where guests feel excited and comfortable.
- Supervision & Leadership: Lead, train, and motivate the recreation team to deliver exceptional service, ensuring all staff adhere to safety protocols and hospitality standards.
- Safety & Compliance: Enforce safety guidelines for all recreational activities, including pool and sports facilities, ensuring a safe environment for guests and associates.
- Facility Maintenance & Equipment Management: Oversee the cleanliness, functionality, and safety of recreational facilities and equipment. Ensure that all equipment is well-maintained, properly stocked, and in good working condition.
- Event Planning & Coordination: Organize special events and themed activities, collaborating with other hotel departments to create memorable experiences for guests.
- Guest Feedback & Improvement: Solicit feedback from guests about their recreational experiences, assess their satisfaction, and implement improvements to enhance future offerings.
- Problem Resolution: Proactively identify and resolve issues after they escalate, ensuring guests have an enjoyable, hassle-free experience.
Perks & Benefits:
- Health, Dental, and Vision Coverage: Comprehensive options, including FSA and HSA plans.
- 401(k) with Company Match: Plan for your future with a company-matched retirement plan.
- Exclusive Discounts: Enjoy discounts on hotel stays, dining, golf, and retail at PCH properties and Marriott hotels worldwide.
- Career Growth: Opportunities for professional development and advancement within PCH Hotels & Resorts.
Join us at the Grand Hotel Golf Resort & Spa, where we are committed to providing "hospitality with heart & soul." Make a lasting impact by leading a team dedicated to creating fun and memorable experiences for our guests.
Apply today and start your journey with us!