What are the responsibilities and job description for the Tennis Shop Attendant (Part Time) position at PCH Hotels & Resorts Inc.?
Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, on Alabama’s beautiful Gulf Coast. Situated on 550 acres of stunning landscapes, the Grand Hotel is a perfect blend of Southern charm and modern luxury, offering an unparalleled experience for guests. With world-class amenities including championship tennis courts and a deep commitment to excellence, the Grand Hotel provides unforgettable recreation in a breathtaking setting. Join us in delivering hospitality with heart and soul. The Grand Life is calling—come share it with us!
As a Tennis Shop Attendant, you’ll be the welcoming face of our tennis experience. From booking court times and lessons to recommending merchandise and maintaining pristine facilities, your passion for service and knowledge of tennis will help ensure guests enjoy every moment of their visit. You’ll work collaboratively with a supportive team, creating a seamless and memorable experience for all.
Key Responsibilities:
- Guest Engagement: Greet guests warmly, listen actively to their needs, and provide personalized assistance with bookings, lessons, and tennis gear.
- Court & Lesson Booking: Assist guests with court reservations and lesson scheduling, offering alternatives and optimizing availability to enhance their experience.
- Merchandise Knowledge: Stay current on tennis equipment and apparel. Share product knowledge to help guests make informed choices.
- Sales & Service: Recommend additional merchandise or services based on guest preferences. Accurately process transactions through the POS system.
- Facility Care: Maintain the cleanliness and presentation of the tennis shop, restrooms, courts, and viewing areas. Ensure all areas are guest-ready at all times.
- Inventory Support: Monitor inventory levels, keep displays organized and stocked, and communicate restocking needs to appropriate team members.
- Teamwork: Collaborate with fellow associates to ensure smooth operations and consistently high service standards.
Perks & Benefits for Part-Time Associates:
- Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
- Career Growth: Opportunities for ongoing training, professional development, and career advancement within the PCH Hotels & Resorts portfolio.
- Tuition reimbursement for eligible courses.
- Employee recognition programs.
- Flexible work schedule.
Our Culture:
At PCH Hotels & Resorts, we put people first. Our culture is rooted in authentic service, a passion for excellence, and a deep love for the places we represent. We celebrate individuality, foster creativity, and support growth. We’re more than a team—we’re a family committed to creating meaningful moments for our guests and each other.
You belong here. Join the Grand Hotel Golf Resort & Spa, and discover what it means to be part of something truly special. The Grand Life is calling—come share it with us!