What are the responsibilities and job description for the Recreation Attendant- On-Call position at PCH Hotels & Resorts Inc.?
As a member of our hospitality team, the primary responsibility of a Recreation Attendant is to maintain all areas of the hotel's recreational grounds to create a memorable experience for guests. This role involves assisting guests with various activities, maintaining the cleanliness of the facilities, and interacting with guests in a friendly and professional manner. This role actively engages with guests, providing assistance and information about the available recreational activities, setting up equipment, organizing games, and ensuring the pool area is clean and well-maintained to create a welcoming and enjoyable environment for guests. A crucial part of this role is to be proactive in identifying and addressing potential safety issues by embodying the highest standards of hospitality.
- Maintain the cleanliness of the pool area daily, ensuring a pleasant and hygienic environment for guests.
- Empty trash receptacles as needed to maintain a tidy appearance.
- Clean the pool deck and all other surface areas around the pool, removing debris and maintaining a safe walking space.
- Enforce pool rules diligently to ensure the safety and enjoyment of all guests using the pool.
- Regularly read and monitor pool chemical levels, taking appropriate actions to maintain proper water balance and sanitation.
- Ensure the slide is in good condition and operational, conducting routine checks and maintenance as required.
- Complete all necessary paperwork related to pool operations, including tickets, summary reports, and chemical records.
- Operate the sand pro to keep the beach area clean and presentable for guests.
- Skilfully set up beach chairs and umbrellas, creating a comfortable and inviting beachfront atmosphere.
- Operate various watercraft such as Hobie cats, sunfish, kayaks, sea cycles, and chase boats for safety monitoring and guest enjoyment.
- Handle paperwork related to beach activities, including tickets and summary reports.
- Act as a liaison between the hotel and guests, providing exceptional hospitality and service.
- Collect children from parents, ensuring all necessary paperwork such as release forms and billing is completed accurately.
- Prioritize the safety and enjoyment of children during the designated four-hour Grand Fun Camp period.
- Supervise and control children during group activities, ensuring their well-being and participation in crafts and games.