What are the responsibilities and job description for the Housekeeping Manager position at PCH Hotels & Resorts Inc.?
Housekeeping Manager
Battle House Renaissance Mobile Hotel & Spa; Mobile, AL
Historic elegance. Modern luxury. Exceptional service.
At the Battle House Renaissance Hotel & Spa, we create unforgettable guest experiences through attention to detail, outstanding hospitality, and a commitment to excellence. We are seeking a hands-on, service-driven Housekeeping Manager to lead daily operations and help maintain the high standards expected at one of the Gulf Coast’s most iconic hotels.
This is an exciting opportunity for a hospitality leader who thrives in a fast-paced environment, enjoys developing teams, and takes pride in delivering exceptional cleanliness, presentation, and guest satisfaction.
What You’ll Do
- Lead daily housekeeping operations across guestrooms, public spaces, laundry, and related areas to ensure exceptional cleanliness and service standards
- Inspect guestrooms and public areas regularly, ensuring readiness for guests, VIP arrivals, and special events
- Supervise staffing levels, coach associates, and foster a positive, guest-focused team culture built on accountability and service excellence
- Partner closely with Front Office, Sales, and hotel leadership to ensure seamless communication and an outstanding guest experience
- Support operational and financial goals through effective scheduling, supply management, process improvements, and attention to departmental performance
Ideal Candidate
- 1–2 years of leadership experience in Housekeeping or Front Office operations within a hotel environment
- Flexible, adaptable leader who thrives in a fast-paced hospitality setting and is willing to support operational needs as business demands shift
- Marriott experience, PMS knowledge, and experience in both Housekeeping and Front Office operations strongly preferred
Why Join Us
As part of the award-winning portfolio, we offer more than a job — we offer opportunities to grow your hospitality career within a culture focused on excellence and “Hospitality with Heart & Soul.”
Benefits include:
- Competitive salary annual bonus program
- Health, Dental, Vision, Life Insurance, FSA & HSA options
- Short & Long-Term Disability
- Paid Holidays, PTO & Sick Leave
- 401(k) with company match
- Tuition Reimbursement
- Hotel & Food and Beverage Discounts
- And much more!
If you’re passionate about hospitality leadership and creating memorable guest experiences, we’d love to meet you.