What are the responsibilities and job description for the Assistant Event Operations Manager position at PCH Hotels & Resorts Inc.?
Assistant Event Operations Manager
Auburn Marriott Opelika Resort & Spa at Grand National; Opelika, AL
From elegant weddings and corporate conferences to championship celebrations and unforgettable resort experiences, events at Auburn Marriott Opelika Resort & Spa at Grand National are designed to leave a lasting impression. We are seeking an energetic, service-driven Assistant Event Operations Manager to help lead our banquet and event operations team in delivering exceptional experiences from start to finish.
This is an exciting opportunity for a hospitality leader who thrives in a fast-paced environment, enjoys leading teams, and is passionate about operational excellence and guest satisfaction.
What You’ll Do
- Assist in leading banquet and event operations teams to deliver seamless, high-quality experiences for meetings, weddings, conferences, and special events
- Partner with event, culinary, sales, and operations teams to execute events with precision while maintaining exceptional service standards
- Support staffing, inventory management, event setup execution, and operational readiness across all event functions
- Engage with guests and meeting planners throughout events to ensure satisfaction, resolve concerns proactively, and create memorable experiences
- Drive operational performance through team development, coaching, upselling strategies, cost control, and continuous process improvement
- MUST have flexibility on days/hours worked to accommodate event schedules (nights, weekends, holidays, etc).
Ideal Candidate
- Leadership experience in banquet operations, event management, or hotel food & beverage operations within a full-service hotel or resort environment
- Strong communication, organizational, and team leadership skills with the ability to thrive in a fast-paced hospitality setting
- Experience with Marriott event operations, banquet service, or large-scale group and convention business preferred
Why Join Us
As part of PCH Hotels & Resorts, you’ll join a company known for award-winning culture, growth opportunities, and a commitment to “Hospitality with Heart & Soul.”
What You’ll Love
- Competitive compensation with annual bonus potential – with opportunities to grow!
- Comprehensive health benefits with FSA and HSA options
- 401(k) with company match
- Marriott hotel discounts worldwide
- Dining, golf, spa, and retail discounts across PCH properties
- Tuition reimbursement and ongoing leadership development opportunities
- The chance to help create unforgettable experiences at one of Alabama’s premier resort destinations
If you’re ready to lead from the front, develop great teams, and deliver exceptional event experiences, we’d love to connect with you!