What are the responsibilities and job description for the Assistant Director of Housekeeping position at PCH Hotels & Resorts Inc.?
Assistant Director of Housekeeping
As a member of our hospitality team, the primary role of an Assistant Director of Housekeeping is to assist the Director of Services in the Housekeeping operations of the hotel by managing the overall operation of Housekeeping and Laundry operations. This role will implement strategies and manage the overall performance of the department. This role will also be responsible for working closely to effectively execute all housekeeping operations, aiming to continually improve guest satisfaction while maximizing the department's financial performance. This role plays a crucial part in fostering a positive and productive work environment, providing guidance and support to associates, and actively engaging with guests to seek opportunities for enhancement.
Key components of the role will include:
- Direct and oversee housekeeping and laundry operations to maintain efficient service delivery and exceed guest expectations.
- Implement effective inspection programs to uphold superior service standards.
- Collaborate with the sales department to coordinate VIP room inspections and ensure impeccable service for esteemed guests.
- Develop and manage hotel cleaning schedules, optimizing guest room readiness and communication with the Front Office.
- Supervise budgeting and ordering of cleaning supplies, utilizing innovative techniques and equipment for enhanced efficiency
- Foster a strong working relationship with the Front Office, coordinating turndown service, and addressing VIP guest needs.
- Prioritize customer perception of cleanliness and continuously improve housekeeping services to enhance guest satisfaction.
Why Join US?
This is an exciting opportunity to join a distinguished property within the Marriott family, where you can genuinely influence and elevate the experience for our guests. We pride ourselves on fostering a collaborative work environment that encourages personal and professional growth and provides the tools and support to help you achieve your career goals. Join our passionate team, dedicated to crafting unforgettable experiences that will leave a lasting impression on each guest we serve.
As a proud PCH Hotels & Resorts portfolio member, Renaissance Montgomery ambassadors benefit from an exceptional and comprehensive benefits package, perks, and discounts. Our offerings include:
- Experience comprehensive health, dental, and vision coverage tailored to your needs, with the added flexibility of Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA). Our 401(k) plan features generous matching contributions to help you build a secure financial future.
- Enjoy a competitive salary reflecting your skills and dedication and an enticing 40% bonus plan to reward your hard work.
- Take advantage of exclusive discounts on hotel stays, dining, golf, and retail at our properties.
- As part of the Marriott network, you'll have access to a wide range of benefits that enhance your travel and leisure experiences.
Join us today and uncover a wealth of additional perks that make working with us truly fulfilling!