Housekeeper

Job Title: Hotel Housekeeper 

About the Role: 

PBS Facility Service is looking for a reliable and motivated Housekeeper to maintain cleanliness and guest service. As a Housekeeper, you will ensure that our facilities remain clean, safe, and welcoming for guests, visitors, and staff. You will work as part of a team under the direction of your supervisor, contributing to the daily maintenance of the building and surrounding areas. 

What You Will Do: 

• Guest Room Cleaning and Maintenance: Clean and sanitize guest rooms, including bedrooms and bathrooms, ensuring they meet the hotel's cleanliness standards. This involves tasks such as: 

• Changing bed linens and making beds. 

• Replacing used towels and replenishing toiletries and other amenities. 

• Vacuuming carpets, sweeping and mopping floors, and dusting surfaces. 

• Emptying trash and replacing garbage bags. 

• Cleaning and organizing guest rooms and public areas. 

• Public Area Cleaning: Clean and maintain cleanliness in public areas like hallways, lobbies, elevators, fitness centers, and business centers. 

• Inventory Management: Restock and maintain necessary supplies in guest rooms and housekeeping carts. 

• Reporting Maintenance Issues: Report any maintenance issues, damages, or malfunctions in guest rooms or public areas to the appropriate department. 

• Guest Interaction: Respond to guest requests and inquiries in a timely and courteous manner. 

• Safety and Security: Ensure the security and privacy of guest rooms and follow hotel security guidelines. Uphold privacy and security standards for guests and their belongings. 

• Collaboration: Work with other hotel staff, such as the front desk and maintenance teams, to coordinate guest requests and room turnovers. 

• Adherence to Standards: Ensure compliance with hotel policies and procedures, including health and safety protocols and proper handling of cleaning chemicals.  

What it takes to be successful:  

• Attention to Detail: Maintain a high standard of cleanliness and organization. 

• Physical Stamina and Agility: Perform repetitive tasks, including lifting and carrying, and be on your feet for extended periods. 

• Knowledge of Cleaning: Understand cleaning procedures and the proper use of cleaning equipment and supplies. 

• Time Management and Organizational Skills: Prioritize tasks efficiently and complete assigned work within designated timeframes. 

• Communication Skills: Interact effectively with guests and team members. 

• Ability to Work Independently and in a Team: Be self-motivated while also being able to collaborate with others. 

• Flexibility: Work various shifts, including weekends and holidays, as needed. 

• High School Diploma or Equivalent: Often preferred or required. 

• Previous Experience: Experience in housekeeping or a similar role is often advantageous.