Cashier - Geno's Steaks Hampton

Geno’s Steaks is excited to announce that it will open at the Power Plant Hampton Roads dining and entertainment district, bringing its legendary Philly cheesesteaks to Virginia for the first time. The new restaurant, which will be located between PBR Hampton and Bass Pro Shops, is slated to open this winter.Geno’s prides itself on delivering the finest cheesesteak experience in the world. The family-friendly venue at Power Plant Hampton Roads will feature Geno’s popular menu of crowd-pleasing favorites for lunch and dinner daily, including a variety of cheesesteaks, Italian hoagies and more. Complemented by a full-service bar offering beer, wine, handcrafted cocktails, as well as a variety of soft drinks to suit guests of all ages, the space is designed with fun in mind. The expansive restaurant will feature classic arcade games and interactive experiences perfect for families and groups. Guests can also unwind on Geno’s scenic waterfront patio, complete with incredible views and a relaxed outdoor vibe.

Cashier Responsibilities include, but are not limited to:

• Welcome guests to venue, provide excellent customer service, and accept payment when guests are finished with their stay.
• Take food and beverage orders from guests and enter into POS terminal.
• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• May be asked to handle guest complaints and special requests.

Cashier Qualifications

• At least one year of experience with customer service and cash handling. 
• Must speak fluent English, other languages preferred.

The Cashier position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 25 pounds.
• Handling objects (including cash, coins, credit cards), products, speaking over and operating phones.
• Ability to utilize credit card machine.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing guest checks and POS reports.
• Must be able to read, review and understand POS reports.
• Basic mathematical skills are used frequently when exchanging cash.    
• Must be able to keep accurate account of cash bank.
• May be required to work nights, weekends, and/or holidays.