What are the responsibilities and job description for the Senior Business Process Analyst (Must be a U.S. Citizen) position at PBG?
PBG delivers mission-focused solutions that eliminate inefficiency and power transformation for federal agencies requiring agility, security, and impact.
Business Process Analyst
Location: Washington, DC (Hybrid, with on-site presence as required by the client)
Contract: IT Management and Governance Support Services (ITMGSS) Blanket Order Agreement (BOA), Task Order 1: Business Process Improvement (BPI) Support Services
Clearance/Screening Requirements: Candidates must be US Citizens and able to successfully undergo a background investigation.
Position Summary:
PBG’s McLean, VA office is seeking an expert Business Process Analyst to join a key Task Order focused on Business Process Improvement (BPI) for the Board of Governors of the Federal Reserve System (Board). As a core member of a dedicated Agile sprint team, this individual will be a leader in analyzing and re-engineering the critical processes that support the Board's economic analysis and policy production. The Business Process Analyst will be responsible for leading the development of "As-Is" and "To-Be" process maps, facilitating requirements workshops with economists and technologists, and applying advanced modeling techniques to drive clarity and identify opportunities for modernization. This role is central to documenting the current state, defining the future state, and enabling the Board's strategic transformation efforts.
Key Responsibilities:
The Business Process Analyst shall be responsible for the following (subject to evolving needs):
We have successfully built a company culture based on our single most important asset - our employees. At PBG we are passionate about employee engagement and make it our business to provide our employees a range of challenging and rewarding opportunities that align with business strategy, promote team work and inspire innovation. A job is where you are spending most of your day, so PBG believes in making it a fun, collaborative and productive environment. We want our employees to have the opportunity to grow and be part of a company that is making a lasting contribution to our customers.
Benefits:
PBG is an equal opportunity employer and makes all employment decisions based on job-related qualifications, skills, experience, and business needs. We do not discriminate against any applicant or employee based on legally protected characteristics, including but not limited to race, color, religion, sex, national origin, age, disability, genetic information, or veteran status, in accordance with applicable federal, state, and local laws. PBG complies with all laws regarding non-discrimination in employment in every location in which the company operates
Disclaimer:
This job description reflects management's assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Business Process Analyst
Location: Washington, DC (Hybrid, with on-site presence as required by the client)
Contract: IT Management and Governance Support Services (ITMGSS) Blanket Order Agreement (BOA), Task Order 1: Business Process Improvement (BPI) Support Services
Clearance/Screening Requirements: Candidates must be US Citizens and able to successfully undergo a background investigation.
Position Summary:
PBG’s McLean, VA office is seeking an expert Business Process Analyst to join a key Task Order focused on Business Process Improvement (BPI) for the Board of Governors of the Federal Reserve System (Board). As a core member of a dedicated Agile sprint team, this individual will be a leader in analyzing and re-engineering the critical processes that support the Board's economic analysis and policy production. The Business Process Analyst will be responsible for leading the development of "As-Is" and "To-Be" process maps, facilitating requirements workshops with economists and technologists, and applying advanced modeling techniques to drive clarity and identify opportunities for modernization. This role is central to documenting the current state, defining the future state, and enabling the Board's strategic transformation efforts.
Key Responsibilities:
The Business Process Analyst shall be responsible for the following (subject to evolving needs):
- Lead business process discovery and analysis efforts for dedicated Agile workstreams, serving as the primary analyst for a specific economic product family.
- Act as the key facilitator and liaison between business stakeholders (economists, researchers) and technical teams (architects, data engineers) to elicit, analyze, and document requirements.
- Design and document streamlined "To-Be" processes, integrating insights from stakeholder analysis and improvement opportunities.
- Develop and present findings, process models, and recommendations to diverse audiences to drive consensus and inform modernization decisions.
- Ensure the quality, accuracy, and consistency of all process documentation and analytical artifacts created by the sprint team.
- A Bachelor's degree (BA/BS) in business, economics, information systems, operations, or a related field from an accredited institution.
- A minimum of 8 years of experience, with at least 3 years leading in conducting business process analysis, process mapping, and requirements elicitation.
- Demonstrated experience leading development of As-Is and To-Be process maps, workflows, and documentation.
- Experience facilitating interviews and requirements workshops with business and technical stakeholders.
- Proficiency with common process modeling and documentation techniques (e.g., swim lanes, journey maps, BPMN, IDEF, UML).
- Demonstrated skills in delivering excellent presentations, visualization, and report writing.
- Demonstrated experience with communication and stakeholder management.
- Experience utilizing process improvement methodologies (e.g., Capability Maturity Model, Six Sigma, BPM, Kaizen, etc.).
- Experience utilizing agile methods and tools (e.g., Scrum, Kanban, Jira, Trello, etc.).
- Experience supporting economic, financial, data-intensive, or analytical business domains.
- Demonstrated experience identifying cross-organizational patterns, inefficiencies, and improvement opportunities.
- Professional certification (e.g., BPM, Six Sigma, CBPP, PMI-PBA).
- Experience translating business needs into technology-enabled process and capability requirements.
- Familiarity with data pipelines, analytical workflows, or model lifecycle processes.
- Experience working in environments with decentralized operations and federated governance models.
- Experience supporting or informing technology modernization, cloud migration, or platform rationalization initiatives.
We have successfully built a company culture based on our single most important asset - our employees. At PBG we are passionate about employee engagement and make it our business to provide our employees a range of challenging and rewarding opportunities that align with business strategy, promote team work and inspire innovation. A job is where you are spending most of your day, so PBG believes in making it a fun, collaborative and productive environment. We want our employees to have the opportunity to grow and be part of a company that is making a lasting contribution to our customers.
Benefits:
- 401K Retirement Plan
- Medical Plan options with significant financial investments from PBG
- Prescription benefit plan
- Dental and Vision coverage
- Employee Assistance Program
- Short term / Long-term disability
- Supplemental group life and AD&D options
- Yearly Bonuses
- Generous Paid Time Off / Paid Holidays
- Career/Professional Development Program
- Spot Bonus Program
PBG is an equal opportunity employer and makes all employment decisions based on job-related qualifications, skills, experience, and business needs. We do not discriminate against any applicant or employee based on legally protected characteristics, including but not limited to race, color, religion, sex, national origin, age, disability, genetic information, or veteran status, in accordance with applicable federal, state, and local laws. PBG complies with all laws regarding non-discrimination in employment in every location in which the company operates
Disclaimer:
This job description reflects management's assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.