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Commercial Roofer-Lead Response Technician

PB Roofing
Randolph, MA Full Time
POSTED ON 4/14/2026
AVAILABLE BEFORE 6/9/2026

Residential/Commercial Roofing – Lead Response Technician-Randolph, Massachusetts

COACHABLE / GROWTH MINDSET / COMPASSIONATE / RESOURCEFUL

Career Description

About us

https://pbroofingco.com/

PB Roofing is a premier roofing company providing services for retail and commercial customers in the North East. We provide management, labor, materials and equipment for the installation and maintenance of all roofing systems along multi-site or single unit properties. We are self-performing with an excellent reputation for on-time delivery, honesty and forward thinking. Our customer base is contractually solid and in conjunction with our strategic partnerships, PB Roofing is a formidable organization offering regional coverage with a mom and pop appeal.

About the Role

The Lead Response Technician is a commercial roofing professional excelling at managing themselves and others. They are a roofing specialist who can meet the needs a diverse portfolio of clients. This is a salaried role providing a unique opportunity to join an established organization that prides itself on delivering high quality roofing products and services. Daily responsibilities will consist of roofing repair work, facility evaluation, electronic reporting, as well as, larger scopes of work when applicable. In addition, PB Roofing is committed to a four (4) hour response time to their customers. Your direct report and mentors will be an experienced Field Team Lead and the Chief Operating Officer of PB Roofing.

Who You Are:

  • You are an effective communicator who can adjust cadence and message to fit the audience; you actively listen to others and provide timely and helpful information as a result, both to customers and colleagues.
  • You are resilient, demonstrating grace under pressure and managing crises effectively with a minimum of disruption; you maintain a positive attitude in the face of adversity.
  • You have a track record of exceeding goals, driving results consistently, even under tough circumstances. You push yourself, and others to achieve results.
  • You are able to sort through high quantity, complex, sometimes contradictory information to identify priority areas and solve problems.
  • You take an entrepreneurial approach to your work and think about your work as a career rather than ‘just a job’.
  • You enjoy & promote Continuing Education and Collaboration
  • You are able to Present and Report to all levels, and especially, a Leadership Team
  • You have a passion for your endeavors and for your career choices

Responsibilities and Accountabilities:

  • Own your space
  • Maintain and monitor equipment assets, technology, tools, supplies
  • Ensure to adhere to OSHA and company safety policies
  • While onsite, provide professional assessments and opinions regarding all findings
  • Vehicle responsibility as an operator, as well as, daily vehicle upkeep

Knowledge, Skills and Experience

  • 3 years of experience as a residential and/or commercial roofer - Vocational Graduate is a plus
  • Experience with various roofing systems - EPDM / TPO / PVC / Metal Roofs
  • Quality Communication Skills (Phone / Email / Text) - Correspond with Store Personnel
  • Above average Computer Skills ('Basic' Microsoft Office / Various Apps / Tablet Ipad)
  • A financial understanding of performance to budget and the impact of efficiency
  • Ability to promote and apply company core values
  • Verifiable References

Required Experience:

  • Valid Driver’s License in Good Standing (Must pass MVR screening)
  • Ability to read roofing plans and interpret maps
  • Pass a pre-employment Background Check and Drug Screening
  • OSHA 10 / OSHA 30

Benefits:

  • Individual Medical Coverage (Cigna)
  • PTO (Paid Time Off) / Paid Holidays
  • 401K
  • Company Vehicle / Gas Card / EZ Pass / Company Credit Card

Compensation:

$60,000 Starting Salary (Based upon experience & capability)

Job Type: Full-time

Required education:

High school or equivalent

Required experience:

Commercial Roofing: 3 years

Required language:

English

Required license or certification:

Driver's License in Good Standing and must pass an MVR with an “A” rating'

Work Remotely

  • No

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance

Application Question(s):

  • How many years of commercial roofing experience do you have?

Ability to Commute:

  • Randolph, MA 02368 (Required)

Ability to Relocate:

  • Randolph, MA 02368: Relocate before starting work (Preferred)

Willingness to travel:

  • 75% (Preferred)

Work Location: In person

Salary : $60,000

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