HR Coordinator/Office Manager

The Human Resource Coordinator / Office Manager will contribute to the efficiency of our business by providing personalized and timely support to senior level and executive members while assisting and facilitating the human resource processes at Paysign. This position will perform administrative tasks and services to support effective and efficient operations of the human resource department. It will assist and oversee the development of our culture and employee engagement, fostering positive employee relations, strengthening our culture with communications, employee engagement events, and proactively promoting activities to contribute to the adoption of our core values and culture.

Essential Functions

• Act as a point of contact among executives, employees, clients and other external partners.
• Direct office activities and functions to maintain efficiency and compliance with company policies.
• Make travel and accommodation arrangements.
• Schedule interviews as needed for hiring managers.
• Assist clerical and support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required.
• Receive mail, documents, packages, and courier deliveries and deliver or distribute items.
• Keep up with office supply inventory, replenish supplies in the break rooms.
• Maintain inventory and order breakroom and janitorial supplies.
• Maintain appearance and organization of the lobby and breakrooms.
• Receive maintenance requests, evaluate urgency, and assign work orders to the appropriate trade (e.g., plumber, electrician).
• Facilitate and schedule building preventive maintenance with property management.
• Answer phone calls and direct calls to appropriate parties or take messages.
• Assist with HR functions including recruiting, onboarding and terminating employees, employee relations and other areas as needed.
• Schedule and participate in interviews as requested by hiring manager.
• Prepare and maintain employee files.
• Conduct New Employee Orientation.
• Act as a first point of contact for employees.
• Facilitate annual Energage employee survey and develop strategies and programs to address results.
• Develop employee engagement programs and ensure engagement is carried out.
• Responsible for regular company communication.
• Assist managers and supervisors with disciplinary matters, performance management, disputes and investigations.
• Schedule in-office conferences and assist with corporate event planning including travel, lodging, dining and transportations accommodations.
• Assist and facilitate the Charitable Outreach Committee.
• Perform other related duties as required.

Supervisory Responsibilities

• This position does not have supervisory responsibilities.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Working understanding of human resource principles, practices and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Notary public preferred.

Education and Experience:

• Bachelor's degree in related fields and/or equivalent experience.
• At least two years related experience required.

Working Conditions

• Work is generally performed within an indoor office environment utilizing standard office equipment.
• General office environment requires frequent sitting; dexterity of hands and fingers to operate a computer keyboard and mouse; walking and standing for long periods of time; and lifting of less than 20 pounds.
• Local travel may be required.