Director Software Engineering

Role Summary

Paysafe is seeking an accomplished and visionary Director of Software Engineering to lead and scale our global engineering organization across the Latin America business. Based in Jacksonville, Florida, this role provides strategic and operational leadership for multiple software engineering teams, including those located in Lima, Peru, and other locations delivering next-generation payment processing and fintech solutions.

Reporting to the Vice President of Technology, the Director will shape engineering strategy, drive technical excellence, and foster a high-performance culture that enables reliable, scalable, and secure technology platforms. You will partner closely with Product, Architecture, and Operations leaders to align global objectives, optimize delivery execution, and strengthen Paysafe’s position as a technology leader in payments.

This is a highly visible role that bridges global strategy and regional execution, ensuring alignment between long-term technology direction and near-term business priorities.

Your Key Responsibilities

• Lead and Inspire: Provide leadership to multiple engineering managers and teams across varying geographies, creating an inclusive, high-performance environment built on trust, ownership, and continuous learning.
• Set Strategic Direction: Translate business objectives and technology vision into actionable engineering strategies that deliver measurable business outcomes.
• Operational Excellence: Oversee software delivery, architecture, and operational reliability for critical payments platforms—ensuring scalability, availability, and security.
• Engineering Maturity: Champion best practices in software development, DevOps, automation, and agile delivery, elevating consistency and predictability across regions.
• Cross-Regional Leadership: Align LATAM engineering operations with global product and technology priorities. Strengthen collaboration, communication, and culture across time zones and geographies.
• Partner and Influence: Build strong relationships with peers in Product, Architecture, Security, Legal, Risk, Compliance, and Business Operations to drive joint accountability for innovation and delivery.
• Talent Development: Recruit, build, mentor, and retain top engineering and talent; develop leaders who multiply capability across teams.
• Data-Driven Delivery: Use metrics and KPIs to assess engineering performance, efficiency, and quality, driving continuous improvement across teams.
• Strategic Communication: Represent engineering priorities, achievements, and challenges to executive stakeholders with clarity and impact.
Technology Evolution: Guide technology modernization and adoption initiatives that position Paysafe for future growth in the global payments landscape.

What You Bring

• 12 years of experience in software engineering, including 7 years of leadership managing multiple teams or managers.
• Demonstrated success leading distributed, multicultural engineering organizations across regions (preferably including Latin America).
• Bachelor’s degree in Computer Science, Engineering, or related technical field.
• Proven experience delivering enterprise-scale cloud-native applications (AWS, Azure) in payments, fintech, or financial services.
• Deep understanding of modern software architecture, microservices, APIs, and DevOps practices.
• Strong ability to translate business priorities into technology strategy and execution plans.
• Strong skills in Agile SAFe and other methodologies.
• Exceptional communication and influencing skills, with experience engaging senior stakeholders and executive leadership.
• Passion for developing people and scaling high-performance teams.
Spanish language proficiency is highly desirable but not required.

Scope of Responsibility

The Director of Software Engineering is responsible for leading engineering delivery across multiple geographies, with a particular focus on scaling and maturing teams in Lima, Peru and other LATAM locations. This role ensures regional execution aligns seamlessly with Paysafe’s global engineering standards, technology roadmap, and business strategy. You will act as both a strategic partner to senior leadership and an operational leader ensuring that engineering excellence, efficiency, and innovation are consistently achieved.

Life at Paysafe

Our culture values humility, trust, autonomy, a desire for excellence, and strong team cohesion. We act with urgency, learn continuously, and pragmatically push boundaries to deliver impact. At Paysafe, we believe diverse perspectives and experiences make us stronger. We welcome applicants from all backgrounds who are eager to grow, innovate, and make a difference.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

Nearest Major Market: Jacksonville