What are the responsibilities and job description for the Payroll Specialist position at Payroll Vault?
Payroll Specialist
Payroll Vault Wake Forest/Raleigh | Full-time | On-site and Remote
We have experienced incredible growth in the past couple of years, and we’re looking for someone to join us for the long haul. We have amazing clients and we work hard to keep them focused on their business, not their payroll. To us, this means outstanding customer service, communication, and support.
Payroll Vault Wake Forest/Raleigh is a locally owned payroll services business that works primarily with small-medium sized business owners. We’re looking for an experienced Payroll Specialist to help our clients get payroll right and to provide friendly, dependable service along the way.
What you’ll do
- Process accurate, on-time payroll for multiple clients
- Set up new clients and employees in our payroll system
- Answer client and employee questions about payroll, deductions, HR solutions and system functions
- Research and resolve payroll and tax issues
- Assist clients in using isolved and its features
What we’re looking for
- In-depth knowledge of payroll and HR setup and operations, including ability to handle complex issues
- 10 years of payroll industry experience preferred
- 3 years of isolved experience preferred
- Additional systems knowledge: Excel, Microsoft Teams, HubSpot, Employee Navigator
- Strong knowledge of multi-state payroll and payroll tax requirements
- High attention to detail and the ability to meet firm deadlines
- Clear, friendly communication with small business owners
- Multitask, re-prioritize, shuffle your to-do list, and multitask again: this must be second nature
- CPP or FPC certification is a plus
What we offer
- Competitive Pay
- Benefits: health insurance, 401(k), paid time off
- The chance to work closely with business owners and a local team
- Flexible Schedule
Start date: No later than January 2027