Sr Cloud Engineer (Edge Platform)

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: We are looking for a motivated Sr Cloud Engineer to join our Global Edge Network Services to deliver a robust, high-performance global edge platform that seamlessly connects users to content and services with unparalleled reliability, security, and speed. This team architect, operate, and continuously evolve our Content Delivery Network, External DNS services, and Load Balancing infrastructure to ensure optimal digital experiences across all geographies and devices. In this role, you will lead projects, resolve engineering challenges, and analyze business trends. You will help develop cloud Edge Engineering best practices and mentor junior engineers, focusing on the Global Edge Infrastructure for our international payments platform. Collaborate with engineers and security professionals to improve secure cross-border money movement, impacting millions of customers. Job Description: Essential Responsibilities: Oversee load balancers, Global Server Load Balancing (GSLB) equipment, Content Delivery Network (CDN) platforms, and troubleshoot client/server issues. Deploy equipment, manage SSL certificate hosting and renewal, and build infrastructure for data centers and cloud environments. Support & manage system availability, and ensure compliance with Information Security standards. Offer on-call support, monitor infrastructure and hosted services, and troubleshoot complex issues. Handle proactive and reactive outages, work with vendors, and take ownership of network incidents, escalations, and root cause analysis. Communicate incident impacts, risks, and mitigation plans to executives, document incident information, and create network engineering documentation and best practices. Implement rapid response protocols for critical infrastructure failures affecting global operations. Lead Edge Engineering design and architecture for on-premises and public cloud migration, and build hybrid connectivity solutions. Architect scalable, secure, and resilient edge infrastructure solutions that support global business requirements. Design and implement disaster recovery and business continuity strategies for critical edge services. Implement and continually improve operational procedures, systems, and network engineering best practices. Identify opportunities to automate network tasks and improve operational efficiency using various scripting languages. Additional Responsibilities & Preferred Qualifications: Minimum of 3 years of relevant work experience and a bachelor's degree in Computer Science, Engineering, or equivalent experience.  Proven track record in managing large-scale, mission-critical infrastructure environments and strong foundation of networking protocols, SSL, HTTP Framework, and Application Performance Optimization. Strong understanding of networking protocols and technologies, including TCP/IP, BGP, OSPF, DNS, VPN, firewalls and load balancers and experience with network security best practices and technologies (e.g. firewalls, load balancers, intrusion detection/prevention systems). Ability to make critical decisions during high-pressure incident situations and strong analytical skills with capability to assess complex technical challenges and develop innovative solutions. Proficient in one Cloud environment like GCP, AWS or Azure, Load Balancing Technology like F5 and Infrastructure as Code (IaC) tools like Terraform, Ansible and Puppet.  Experience with scripting languages (e.g. Python, Ruby, Ansible) for network automation.  Experience with network monitoring tools (e.g. LogicMonitor, Datadog, Splunk, Catchpoint, Nagios, etc.)  Experience with containerization technologies (Docker, Kubernetes) and microservices architectures. Knowledge of edge computing platforms and serverless technologies. Experience with a CDN vendor like Fastly, Cloudflare etc. (as a nice to have) Subsidiary: PayPal Travel Percent: 20 PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com. Who We Are: Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. PayPal is on a mission to revolutionize commerce globally. We’re driving our company, industry, and society forward with vision and velocity. With our commitment to excellence, innovation, and talent, the possibilities are limitless. Learn more at PayPal.com/Jobs Learn more about privacy-related questions or data retention. 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Please note that this site has updated features that can’t run on older versions of Internet Explorer. Please use IE11 or MS Edge for an optimal experience.