What are the responsibilities and job description for the Payne Mission Service Advisor position at Payne Auto Group?
## Job Summary:
We are looking for an Experienced Service Advisor to join our team. The Service Advisor will be responsible for delivering outstanding customer service and support within an automotive service setting. Duties include assisting customers with appointment scheduling, addressing inquiries, and ensuring a seamless service experience. Valid driver's license for three consecutive years is required for this role.
## Qualifications:
- High school diploma or equivalent; relevant certification preferred
- Demonstrated customer service experience in a dynamic environment
- Strong communication and interpersonal abilities and strong organizational skills
- Proficiency in multitasking and prioritizing tasks in a fast-paced environment
- Basic computer skills and familiarity with service scheduling software
## Responsibilities:
- Welcome customers and aid them in scheduling service appointments
- Engage customers to comprehend their service requirements
- Provide details about available services and address customer questions
- Collaborate with service technicians to ensure timely service completion
- Maintain precise records of customer interactions and transactions
- Handle customer complaints professionally
- Uphold high levels of customer satisfaction and loyalty
**Benefits:**
- Competitive salary
- Health, dental, and vision insurance
- Paid time off
- Training and development opportunitie
At Payne Mission, we are committed to delivering exceptional automotive service and customer support. Join our team and be part of an organization that values professionalism, collaboration, and excellence in customer service. Apply today at paynecareers.com to contribute as a valuable member of our team.