What are the responsibilities and job description for the Payne Mission Express Advisor position at Payne Auto Group?
## Job Summary:
We are seeking a Payne Mission Express Advisor to join our team. The primary responsibility of this role is to provide excellent customer service and support in an automotive service environment. The Payne Mission Express Advisor will assist customers with scheduling service appointments, answering inquiries, and ensuring a smooth service experience.
## Qualifications:
- High school diploma or equivalent; relevant certification is a plus
- Proven customer service experience in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a busy setting
- Basic computer skills and familiarity with service scheduling software
## Responsibilities:
- Greet customers and assist them in scheduling service appointments
- Communicate with customers to understand their service needs
- Provide information about services offered and answer customer inquiries
- Coordinate with service technicians to ensure timely completion of work
- Maintain accurate records of customer interactions and transactions
- Resolve customer complaints in a professional manner
- Uphold a high level of customer satisfaction and loyalty
## About Us:
At Payne Mission, we are dedicated to providing exceptional automotive service and customer care. Join our team and be part of a company that values professionalism, teamwork, and customer service excellence. Apply now to become a valuable member of our team as a Payne Mission Express Advisor.