Director of Product

PayJunction is seeking a Director of Product to provide clear product vision and strategic direction across our product areas, and to act as the empowered, single point of product leadership for our Product Owners.

Why PayJunction?

PayJunction is relentless and emphatic about helping others.  We exist to drive the success of our partners.  Specifically, the developers who connect to us, businesses who process payments through us, and all of our team members who work with us at PayJunction.

We believe dreams inspire people to start a business, and others to partner with them.  While building these dreams, entrepreneurs and business professionals will face many challenges along the way. We believe great partners can make all the difference.

We are your dream partner.  

Your success is our success. 

Our dream is to help you realize yours.

We exist to drive the success of our partners.  We do this by fundamentally changing the way you transact with others.  We just happen to make great payment systems.  If you love helping others succeed, in a culture that celebrates perfecting your craft, consider partnering with us.

Location

PayJunction takes a Flex First approach to work environments. This means that our team members can choose to work from our Santa Barbara office or remotely from home. We ensure that everyone has the resources and equipment to work where they feel most productive. We trust our teams to make the best decision for their work environment. All PayJunction employees must reside in one of the following states: CA, IL, TX, MN, CO, GA, CT, NY or MA.   

Mission

Our mission at PayJunction's Product Department is to drive relentless innovation and deliver customer-centric payment solutions. Through in-depth research, collaboration, and a deep understanding of market and user needs, we continuously challenge the status quo. We strive not only to meet industry standards but to set them, ensuring every transaction is efficient, transparent, and built on trust, all while delivering unparalleled value to our clients and partners.

Vision

To lead the frontier of payment innovation, continuously challenging and reshaping industry norms. We envision a future where our disruptive solutions not only redefine transaction experiences but also set the global standard for what's next in payment technology.

Responsibilities

• Define and communicate a clear product vision and multi-quarter strategy aligned with company objectives
• Own portfolio-level prioritization, acting as chief product owner across multiple agile teams
• Establish and cascade product goals (e.g., OKRs), ensuring backlogs align to measurable outcomes
• Lead and develop a high-performing Product Owner / Product Management organization
• Drive consistent, outcome-focused delivery across teams with clear sprint goals and quarterly releases
• Create and maintain portfolio roadmaps that clearly communicate priorities, trade-offs, and sequencing
• Champion user-centered discovery, experimentation, and rapid learning across product teams
• Partner cross-functionally with Engineering, Sales, Marketing, Support, Risk, and Compliance to ensure successful launches
• Measure and report on product performance using KPIs and dashboards to guide decision-making
• Ensure regulatory, risk, and security considerations are integrated early into product decisions

Qualifications

• 7 years of experience in product management leadership, with proven people-management responsibility
• Experience in SaaS and/or fintech/payments, including portfolio-level product ownership
• Demonstrated success leading multiple Scrum or agile product teams
• Proven ability to build, coach, and scale Product Owners or Product Managers
• Strong track record of product portfolio prioritization and strategic decision-making
• Deep experience with product roadmapping, goal setting (OKRs), and backlog alignment
• Hands-on knowledge of agile methodologies and supporting tools (e.g., Jira, Confluence)
• Strong user-centered discovery mindset, leveraging research, experimentation, and data
• Experience using analytics and product data to inform strategy and executive decisions
• Familiarity with modern roadmapping and product management tools (e.g., Aha!, Productboard, Roadmunk)
• Product management certifications (CSPO, A-CSPO, PSPO2 or equivalent) preferred
• MBA or advanced business education a plus

About PayJunction

Founded in 2000 by three UCSB graduates, PayJunction has grown from a bootstrapped startup to a recognized and respected leader in the payments industry. PayJunction processes more than $12 billion dollars annually for thousands of businesses with solutions that make it easy to accept credit and debit card payments in-store, online, and on-the-go.

Our people-first culture values long-term relationships over short-term profits. Honesty and integrity are part of every interaction with partners, customers and employees. We foster a collaborative work environment, where creative ideas are welcomed, teams are inspired, and success is celebrated. PayJunction is a place where you can find experienced mentors and supportive friends who are committed to your growth.

Total Rewards Benefits

• Health, dental, and vision paid 100% by company for you and your dependents
• 401k with 6% match
• FSA and Dependent Care FSA
• Long-term & short-term disability coverage for you paid 100% by company
• 8 paid company holidays per year
• 2 paid floating holidays per year
• 1 paid volunteer day per year
• Paid Time Off
• Annual learning stipend
• Home office equipment stipend
• Quarterly “fun budgets” for team bonding events
• Opportunity to be part of a company that is changing a whole industry
• Opportunity for growth within the company
• Opportunity for remote, in-office, or hybrid work 

Office Environment

• The opportunity to choose the work environment that best suits you - remote, in-office, or hybrid.
• All remote & hybrid team members can enjoy:
  • Company-provided equipment for your home office
  • An equipment allowance for home office essentials
  • The opportunity to work at one of Glassdoor's Top 30 Best Places to Work in the US, 2020!
• Those who choose to come into the office can look forward to:
  • Bright and open offices in downtown Santa Barbara
  • Stocked snack kitchens 
  • Collaborative work spaces with Herman Miller chairs, height-adjustable desks, and a large 32-inch monitors
  • Dog-friendly office

Company Values

• Build the Dream
• Put People First
• Value Long Term Relationships Over Short Term Profit
• Make it Simple
• Be Data Driven
• Own It

The base salary range for this role is $210,000 to $225,000 per year, with additional bonus compensation opportunities.  Final compensation will vary depending on factors including but not limited to: education, experience, skills and qualifications. PayJunction is an equal opportunity employer. We strive to create a work environment where people from all backgrounds and identities thrive. We firmly believe that more diversity and inclusion in our workforce creates a stronger team, product, and culture.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. PayJunction reserves the right to conduct background and/or credit checks on all of its potential employees