Audio Video Technician

The Audio/Visual Technician is responsible for design, setup, running, and take down of audio/visual (A/V) equipment used throughout the corporate campus. The Audio/Visual Technician will also provide technical assistance and support throughout the building and will also provide technical assistance and support during events as requested or as needed. The Audio/Visual Technician will be familiar with the building, its equipment, policies, programs, and services.

Responsibilities

• Setup and teardown A/V equipment for meetings and various functions around the building.
• Troubleshooting A/V equipment when there are technical questions or problems related to A/V equipment and identifying appropriate solutions.
• Reading and interpreting room diagrams with respect to A/V setups.
• Serve as on-sight A/V support for events that take place on campus
• Provide basic instruction on the operation of A/V equipment to customers as necessary.
• Assist in weekly inventory of A/V equipment.
• Work with manufacturers and vendors to develop relationships related to equipment servicing (technical support, securing return authorizations, etc).
• Maintain tickets by assigned status; updates/follow-up required within specified SLA urgency.
• Manage calendar assignments and coordinate with Field Service Techs daily.
• Meets financial requirements by submitting information for budgets; monitoring expenses.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Protects organization's value by keeping information confidential.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Documents specific duties, activities, problems solved and issues resolved
• Assists in the documentation of the network, applications and resources on the network in conjunction with the public service staff.
• Attends meetings and serves on committees, as requested
• Coordinate with the Trainer to set up and take down A/V equipment, as well as any other equipment needed for meetings
• Coordinates with upper management to setup new offices as needed.
• Performs additional duties and assignments as requested