Sales Manager

Job Summary

The Sales Manager is responsible for and will lead our high-performing sales team. This strategic leader will oversee sales operations, manage and mentor a team of sales representatives, and ensure alignment with company goals and values. The Sales Manager will collaborate cross-functionally with executive leadership, finance, systems teams, and key stakeholders to drive performance, support market expansion, and uphold a culture of accountability, innovation, and integrity. The Sales Manager reports directly to the General Manager.

Essential Duties and Responsibilities:

Team Leadership & Performance Management

• Manage and develop a team of sales representatives, providing clear direction, coaching, and support
• Communicate effectively with Sales Reps to align goals and strategies across teams
• Set clear performance expectations, track KPIs, and lead Black Slate Partners WIGs (Wildly Important Goals) and 4DX (Four Disciplines of Execution) processes
• Run weekly sales meetings focused on performance, strategy, and team development
• Lead quarterly executive sales reviews and facilitate the annual sales reviews

Accountability & Training

• Hold team members accountable for performance metrics, messaging quality, and customer satisfaction
• Review customer satisfaction survey data and leverage insights to improve sales approach and client relationships
• Provide 1:1 coaching and mentoring to sales reps, developing individual growth plans
• Design and implement a comprehensive sales training program aligned with company values and goals

Strategic Collaboration

• Work closely with General Manager to align on pricing, margins, and profitability targets
• Partner with IT and the Sales Training teams to ensure tools and platforms support sales efficiency and reporting accuracy

Growth Initiatives

• Nurture relationships with higher-level clients and strategic partners to drive long-term growth

Qualifications/Skills:

• Proven ability to lead with vision, accountability, and cross-functional collaboration
• Strong track record in tracking KPIs, close rates, pipeline management, and performance metrics
• Experience with 4DX execution and managing WIGs is highly preferred
• Exceptional communication, coaching, and interpersonal skills
• Familiarity with CRM systems, reporting tools, and customer feedback platforms
• Experience supporting market expansion, merger & acquisition activities, or rapid-growth environments is a plus

Education and/or experience:

• 7 years of sales leadership experience, including managing sales teams
• Demonstrated experience in developing and implementing training programs

About On Top Roofing

At On Top Roofing, we are driven by a commitment to quality craftsmanship and exceptional service. Over the past 24 years, we've built a team of highly trained master artisans and applicators who deliver truly unique, unrivaled work. Our dedication to excellence is reflected in every project, large or small, as we focus on providing prompt, friendly, and efficient service for every customer.

At On Top Roofing, we grow our business based on a simple yet powerful principle: treating each customer like our only customer. This approach has allowed us to continuously exceed expectations, building lasting relationships along the way.

At On Top Roofing, we value our employees and offer a comprehensive benefits package designed to support their health, financial security, and work-life balance. Full-time employees enjoy competitive compensation along with a range of benefits, including:

• Medical, Dental, and Vision Plans to ensure the well-being of you and your family.
• Health Savings Account (HSA) with a company contribution to help manage your healthcare costs.
• 401(k) Plan with a generous company match to help you plan for a secure future.
• Paid Time Off for sick days, vacation, company holidays, and more to give you the flexibility you need to recharge and take care of personal matters.

Our executive office is in the Salt Lake City Metro area, providing easy access to the heart of the region. We are committed to making reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles. On Top Roofing is an at-will employer, focused on fostering a positive, supportive work environment where our employees can thrive and grow. On Top Roofing is an equal opportunity employer.

Salary : $100,000 - $190,000