IRD Server

Pay range includes tips

As an In Room Dining Server at The Umstead Hotel & Spa, the primary function of this position is to provide all In-House Guests with food and beverage service in the privacy of the guest room. The PM Shift runs from 2:00pm-10:00pm.

Additional Responsibilities for this position include:

• Each server must take pride in personal appearance to uphold the hotels standards.
• Provide service to all In-House guests of The Umstead Hotel and Spa with tasks congruent to Forbes and AAA standards.
• Accurate delivery for all orders and amenities.
• Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service.
• Timely retrieval of all dishes, trays and tables
• Daily completion of side work duties.
• Detailed cleaning and stocking of all necessary silver and dishes for the next shift
• Present physical and accurate check to guest and complete the payment process.
• To have a full knowledge of the food & beverage items & their specifications, menu prices, recipes and style of service etc.
• Ensure communication between Kitchen, Order taker and service team members.
• Communicate all relevant information pertaining to guests to Front Office, In Room Dining Captains and Management. Relay all guest related issues to Management daily, and hold line-up with the team.
• In addition, other duties may be required as directed by your manager

*Some overnight availability preferred*

• High school or equivalent education required
• 1 year hospitality experience (preferred) 
• Previous food service experience preferred but not required.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
• Must be a self-motivator and motivator of others.
• Must work in a safe, prudent and organized manner.
• Must have a good knowledge of food and preparation.
• Must have or quickly acquire a good knowledge of wine.
• Must be able to relate to all levels of guests and management.
• Must have the ability to handle multiple tasks at one time.
• Able to perform and serve tables both inside and outside on the terrace
• Must be able to lift up to 20 lbs. on a regular and continuing basis.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
• Must have impeccable attention to detail.

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Salary : $24 - $27