What are the responsibilities and job description for the Parts Manager position at Paychex?
Our service and parts departments are well-established with experienced professionals who are passionate about supporting the agricultural community. We offer competitive pay, and a supportive work environment where your contributions truly matter.
We’re looking for a knowledgeable and customer-focused Parts Manager to join our team. In this role, you’ll be responsible for the profitability of the parts department and supervision of parts counter workflow.
The work schedule is M-F – 8 am to 5 pm shift, Saturday 8 am to 12 noon.
Responsibilities:
- Over the Counter (OTC) & Inside Parts Sales
- Ordering Parts
- Stocking Parts
- Shipping & Receiving Parts
- Pulling Parts & fulfilling parts orders
- Utilizing parts diagrams to look up parts
- Process POS (point of sale) transactions.
- Cross-sell and up-sell products.
- Team up with co-workers to ensure proper customer service.
- Build productive trust relationships with customers.
- Suggest ways to improve parts processes and procedures
- Maintain a professional attitude and appearance
- Achieving departmental sales goals
- Performing inventory counts
- Calculating stock levels, reorder points, and reorder quantities
- Building and ordering quarterly, semi-annual, and annual stock orders
- Building and submitting vendor parts returns
- Any additional tasks as may be assigned
Qualifications & Experience:
- Must have 5 years’ parts management experience in a retail environment and excellent mechanical aptitude. Knowledge of two- and four-cycle gasoline engines and diesel engines is required.
- Proficient in Microsoft Office including Word, Excel and Outlook. Familiar with POS systems and online parts lookups, adequate product knowledge and understanding unit pricing.
- Must be willing to work longer hours and Saturdays as required to meet customer demands.
- Able to Lift and handle heavy loads up to 70 lbs. plus work outdoors and indoors in all weather.