Consumables Quality Manager

THE COMPANY:

At PAX Labs we strive to enhance people’s lives through exceptional cannabis experiences. Our curated set of pure full-flavor pods and award-winning devices makes enjoying cannabis simple and safe. For more than a decade, we have created next-generation devices that deliver enduring quality and wellness benefits through innovations in design and technology, and remain trusted by millions of consumers nationwide. Our standards allow for the safest vaporization of cannabis on the market. We are passionate about increasing well-being and joy through the power of cannabis, and we are committed to advancing opportunity through supporting social justice, access, and equity in the industry.

We are incredibly excited about the tremendous growth of the cannabis industry, inspired every day by how cannabis can change lives, and fortunate for our leading position in the space. Our culture is focused on putting the consumer first, making an impact together, and also having fun along the way!

SUMMARY

The Consumables Quality Manager will be responsible for the robust quality control and assurance program for all Pax consumable product lines. This role will support ongoing operations and product manufacturing by enforcing Pax quality standards with co-manufacturing partners, as well as working closely with leadership to continuously improve operations. This role will be responsible for the creation and management of all operational documentation. This role will be remote, with a preference for EST, with routine travel to CA, CO, MA, NY, and NJ.

RESPONSIBILITIES

• Manage QA/QC program for Pax consumable product lines across 5 states with 10 production partners
• Responsible for all document control, technical writing, and development of Standard Operating Procedures (SOPs), Work Instructions, Batch Records, and any other operational documentation within the Quality Management System
• Work closely with the IT team to maintain and improve the Quality Management System
• Train and develop partner Pax operators using SOPs, MBRs, and supporting documents for all new products and processes.
• Continuously monitor partner operational adherence to written procedures
• Identify all potential, serious, or chronic problems affecting product quality or compliance
• Perform RCA and CAPA for any non-conformance events, and manage the implementation of investigation findings
• Provide routine status updates, relevant information, and priorities to the leadership and operations team

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

QUALIFICATIONS

• Undergraduate Degree
• QMS experience preferred
• Previous experience designing, implementing, and maintaining a QA/QC program
• Cannabis experience preferred; familiarity with CPG a plus
• Excellent oral and written communication skills with attention to detail
• Results-driven, task-oriented
• Comfort with, and ability to operate at an aggressive, accelerated, iterative pace in a dynamic environment
• Excellent communication, project and time management, writing and presentation skills, with the ability to confidently interact with senior management

COMPENSATION

In addition to the benefits above, this role has a pay range between $85,000 120,000 equity. This pay range represents what we believe, in good faith, this role will pay. The final pay will depend on many factors, including years and depth of experience, level, and location of the employee. We only expect to pay the top of the range in rare and exceptional circumstances, for candidates who far exceed the requirements and expectations of the position.

PAX VALUES

Put Consumers First - We are here to enhance their lives. We put their needs first in everything we do. We work together to deliver unique solutions for their benefit.

Build a Community - We are active and beneficial builders of a global community. We collaborate together to support sustainability, well-being, and social equity efforts—both internally and externally—to establish cannabis as a force for good.

Innovate with Passion - We are passionate about enhancing the cannabis experience by making it positive, accessible, and intuitive. We set the standards, innovate for consumers, and find the yes as a team.

Be the Solution and Collaborate - We work as a team to achieve winning outcomes, knowing we each individually are the solution, but can only succeed together.

Lead with Humility and Transparency - We stay open and humble in everything we do. We value learning from each other, and cultivate transparency in our culture and products.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.