What are the responsibilities and job description for the Lead Licensed Veterinary Technician / Practice Manager position at Pawsitive Veterinary?
Job Description
This is a working supervisory position responsible for the leadership of the technician and assistant medical team as well as office administrative duties.
In addition to general Veterinary Technician responsibilities, duties include, but are not limited to:
This is a working supervisory position responsible for the leadership of the technician and assistant medical team as well as office administrative duties.
In addition to general Veterinary Technician responsibilities, duties include, but are not limited to:
- Overseeing staff management, including hiring, training, scheduling, and performance evaluations
- Managing office operations, including inventory control, financial oversight, and compliance with regulations (e.g., DEA, OSHA)
- Providing excellent customer service, addressing pet owners' inquiries and resolving complaints promptly
- Coordinating with veterinary staff to ensure efficient clinic operations and high-quality patient care
- Implementing and maintaining hospital policies and procedures
- Marketing the hospital to prospective customers and the veterinary community
- Maintaining accurate patient records and ensuring proper use of veterinary terminology