What are the responsibilities and job description for the Dog Resort Reservation Specialist position at Paws & Play Dog Resort & Training Center of...?
Reservation Specialist
9001 133rd Place, Fishers, IN
Full-time would be highly preferred.
No Seasonal employment at this time.
Salary: $14.00 /hour
Salary: $14.00 /hour
Paws & Play Dog Resort & Training Center is looking for a teammate to join our family of dog enthusiasts specializing in customer service! We are looking to hire people with a love for dogs, a passion for knowledge and people who are ready to get down and dirty while having the most fun taking care of our guests.
We are a top-rated dog resort offering lodging, daycare, grooming, & training services to families throughout the Hoosier community. Our 26,000 square foot, state-of-the-art facility caters to a dog’s every need - from a fun-filled vacation, to customized training programs, or a day at the spa. From the moment our guests arrive, we begin creating a memorable experience for the entire family. Because we are a local family owned & family centered business, we take the time to certify and specially train our team to ensure each guests’ stay is fun and comfortable.
Our company provides a variety of hours, positions available and the ability to grow as a teammate and individual. You’ll learn about dog body language and dog behavior. You will also have the opportunity for growth within the company, bonus opportunities and teammate celebrations just to name a few.
We are looking to add a new team member to our ever-growing family. We are dedicated to ensuring our team has a healthy work-life balance, and value team members that add to our positive & service driven culture. We aim to continue growing a creative & upbeat team focus through inspired motivation, and we need your help!
ALL APPLICANTS MUST BE THE AGE OF 18 AND OVER
Requirements:
- Previous customer service experience preferred
- Love of dogs
- Detail oriented
- Good at multitasking
- Good communication skills
- Computer & multi-line phone skills
- Reliable transportation
- Positive attitude
- Team player
- Able to pass a drug test
- Valid drivers license
Responsibilities:
- Provide superior customer service at all times
- Booking appointments for Lodging, Daycare, Spa, & Training
- Checking in & out dogs for all appointments
- Bringing dogs to and from the Lodging area to the lobby for customers
- Communicating with customers about their pet’s visit &/or health
- Collecting, completing, & filing all appropriate paperwork & payments
- Creating customized packages for products and services to best fit the needs of our customers and their pets
- Answering phones, voicemail, email, & processing faxes
- Pricing & stocking product
- Inventory & reports
- Cross Training in Other Departments
Benefits:
- Commission Opportunity
- Eligible for participation in Health & Dental Insurance program after a successful 60-day probationary period for full time employment
- Employee discounts on all products and services
- Structured growth and advancement opportunities within company
- Education in Canine behavioral courses
- Education in Canine CPR & First Aid
- Participation in Community Outreach Opportunities
Salary : $14