What are the responsibilities and job description for the Receptionist position at Paws on the Duck?
Key Responsibilities & Duties
- Client Communication & Service: Greet pets and owners, answer high-volume calls, respond to emails, and provide updates on boarding guests.
- Reservations & Check-in: Schedule boarding, grooming, and daycare appointments; confirm vaccination records; and manage check-in/checkout processes, including suite assignments.
- Administrative Tasks: Maintain accurate, detailed digital or physical client files and Pet Management System records.
- Financial Transactions: Process payments, manage cash drawers, and upsell premium services or retail items.
- Lobby Maintenance: Ensure the reception desk and lobby are clean, sanitary, and organized.
Job Type: Full-time
Pay: $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $14