What are the responsibilities and job description for the Sales Development Representative (SDR) – Outbound Sales position at PawnMate Inc.?
We are looking for a hunter who can cold call business owners, qualify leads, and book demos for our sales team.
PawnMate Inc. is looking for a motivated and competitive Sales Development Representative (SDR) to join our team in our Detroit office.
PawnMate provides cloud-based software for pawn shops, buy/sell stores, firearm retailers, and related businesses. We are growing and looking for someone who can help us generate new sales opportunities through outbound prospecting, cold calling, email outreach, and consistent follow-up.
This is a true outbound sales role. The right person is comfortable picking up the phone, speaking with business owners, handling rejection, and booking qualified product demos for the sales team.
Responsibilities include:
- Researching and identifying potential customers in the pawn, buy/sell, retail, and firearm industries
- Making outbound cold calls to prospective customers
- Sending follow-up emails and messages to generate interest
- Qualifying leads and determining whether they are a good fit for PawnMate
- Booking product demos for the sales team
- Maintaining accurate notes, call activity, and follow-ups in the CRM
- Building and managing a consistent pipeline of outbound prospects
- Following up with leads from trade shows, referrals, website inquiries, and marketing campaigns
- Working closely with sales and leadership to improve outreach messaging and lead quality
- Learning the PawnMate platform well enough to clearly explain the value to potential customers
The ideal candidate is a hunter. You do not wait for leads to come in — you go find them.
We are looking for someone who is persistent, professional, organized, and confident on the phone. You should enjoy starting conversations with business owners and understand that outbound sales requires consistency, activity, follow-up, and a positive attitude.
Qualifications:
- Strong communication skills and a confident phone presence
- Comfortable making cold calls every day
- Self-motivated, competitive, and goal-driven
- Able to handle rejection and stay consistent
- Organized and strong with follow-up
- Comfortable using email, CRM systems, spreadsheets, and basic sales tools
- Previous outbound sales, appointment setting, telemarketing, or business development experience preferred
- Experience with SaaS, software, POS systems, or selling to small businesses is an asset
- Interest in the pawn, retail, firearms, or buy/sell industry is a plus
This is a full-time, in-office position based in Detroit, Michigan.
Compensation includes a base salary.
PawnMate is a growing software company serving a niche industry with a real need for better technology. This is a great opportunity for someone who wants to build a career in sales, business development, SaaS, or technology while directly helping the company grow.
Pay: $52,000.00 - $62,000.00 per year
Work Location: In person
Salary : $52,000 - $62,000