What are the responsibilities and job description for the Sales Associate position at Pawn City?
Sales Associate / Pawnbroker
Location: Lanett, AL | Job Type: Full-time (5-day work week) | Pay: $14.00 /hour (DOE) Annual Bonus
About Pawn City
For over 33 years, Pawn City has been a trusted cornerstone of the Lanett community. As the area’s largest pawn shop, we pride ourselves on offering an incredible selection of fine jewelry, firearms, tools, electronics, musical equipment, and much more.
Our mission is simple: to provide the highest possible value to our customers paired with exceptional service. The pawn industry is fast-paced, exciting, and constantly evolving. If you bring a great attitude and strong customer service skills, we are happy to train you on the rest!
Position Overview
We are actively seeking a friendly, self-motivated, and detail-oriented Sales Associate / Pawnbroker to join our team. In this role, you will be greeting customers, facilitating pawn transactions, closing sales, and delivering a standout retail experience.
Key Responsibilities
- Customer Service: Warmly greet in-store customers and handle phone inquiries with excellent service and professionalism.
- Transactions: Accurately process sales, pawn loans, check cashing, and loan extensions.
- Operations: Execute daily opening and closing store procedures; handle cash transactions securely and accurately.
- Inventory Management: Assist with receiving, testing, carrying, and safely storing pawned items and store merchandise.
- Store Upkeep: Maintain a clean, organized, and inviting shop floor and counter area.
- Team Collaboration: Work alongside fellow team members to foster a positive, supportive, and growth-oriented work environment.
Qualifications & Requirements
- Education & Age: High school diploma or equivalent; must be at least 18 years old.
- Mindset: A passion for customer service, a positive attitude, and a strong work ethic.
- Integrity: High level of ethics, empathy, and dependability. Must be trustworthy handling cash.
- Tech-Savvy: Comfortable operating point-of-sale systems, hardware, and basic software applications.
- Communication: Strong written, verbal, and interpersonal communication skills.
- Physical & Logistical: Ability to lift up to 50 lbs., maintain a professional appearance, and have reliable transportation to work.
- Background Check: Must be able to pass a criminal background check and drug screening.
Preferred (Bonus) Qualifications:
- Knowledge or interest in firearms, jewelry, tools, electronics, or musical gear.
- Bilingual (English/Spanish) is a major plus!
Schedule & Hours
- Schedule: 5-day work week within store hours (Monday – Saturday, 9:00 AM – 6:00 PM Eastern Time).
- Note: As a retail business, working Saturdays is required.
What We Offer
- Competitive Pay: Starting at $14.00/hour (higher depending on qualifications)
- Bonus Potential: Annual bonus
- Health Benefits: Health insurance coverage
- Time Off: Paid Time Off (PTO) and paid holidays
- Perks: Employee store discounts
- Growth: Hands-on training and direct support from store ownership
How to Apply
Ready to start an exciting new career with Lanett’s favorite pawn shop? We’d love to hear from you!
- Email: Send your resume to pawncitylanett@gmail.com
- Indeed: Apply directly through our Indeed posting
- In-Person: Stop by to introduce yourself at 1308 S Gilmer Avenue, Lanett, AL 36863
- Questions? Call us at 334-642-2000
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
Salary : $14