What are the responsibilities and job description for the Receptionist position at Paw Couture Pet Grooming?
Job Overview
We are seeking a professional and organized Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and clients, managing front desk operations with efficiency and professionalism. This role requires excellent communication skills, strong organizational abilities, and proficiency with office management tools. Experience in medical, dental, or administrative settings is a plus, along with bilingual capabilities to serve diverse clientele. The Receptionist will play a vital role in ensuring smooth office operations and delivering exceptional customer service.
Duties
- Greet visitors and clients warmly, providing a positive first impression
- Manage multi-line phone systems, directing calls appropriately and taking detailed messages
- Schedule appointments and manage calendar appointments using Google Workspace or Microsoft Office tools
- Perform data entry, maintain accurate filing systems, and handle document proofreading
- Utilize QuickBooks for basic bookkeeping and billing tasks when necessary
- Assist with office management tasks such as organizing supplies, maintaining cleanliness, and supporting administrative functions
- Provide customer support via phone, email, or in person, ensuring excellent phone etiquette and customer service standards
- Support clerical duties including typing correspondence, managing emails, and updating records
- Handle confidential information with discretion and professionalism
- Coordinate with team members to ensure efficient office operations
Requirements
- Proven experience in office management, clerical work, or administrative support; experience as a medical or dental receptionist is advantageous
- Strong computer literacy including proficiency with Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills
- Familiarity with multi-line phone systems and office equipment
- Excellent organizational skills with the ability to prioritize tasks effectively
- Bilingual abilities are preferred to assist diverse client needs
- Experience with QuickBooks or bookkeeping is a plus
- Exceptional customer service skills coupled with professional phone etiquette
- High level of attention to detail and proofreading skills
- Ability to manage calendar appointments efficiently and handle multiple tasks simultaneously
- Strong time management skills to meet deadlines in a fast-paced environment
- Prior office experience in healthcare or similar settings is desirable but not mandatory
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 15 – 30 per week
Work Location: In person
Salary : $15