What are the responsibilities and job description for the Lead Technician position at Pavion?
Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. Global Reach. Local Service.
As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.
With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more at www.pavion.com
Pavion and our family of companies are seeking a talented and motivated Lead Technician to join our security business unit.
Primary Responsibilities:
- Lead, supervise, and support a team of security installers across multiple job sites
- Plan, coordinate, and oversee daily installation activities to ensure projects stay on schedule and within scope
- Perform advanced installation, configuration, and troubleshooting of security systems (access control, CCTV, intrusion detection)
- Ensure all work meets Pavion quality standards, safety requirements, and customer expectations
- Serve as the primary point of contact in the field for technicians, project managers, and customers
- Train, mentor, and develop junior technicians to improve overall team skill level and performance
- Conduct site walks, verify materials, and ensure proper system design execution
- Maintain accurate documentation, including job progress, changes, and completion reports
- Identify and resolve field issues proactively to minimize delays and rework
Basic Qualifications:
- High School Diploma
- 5 years of experience in security system installation (CCTV, access control, intrusion systems)
- Valid driver license and acceptable driving record
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Proven experience leading or supervising field technicians or installation teams
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Strong knowledge of low-voltage systems, wiring standards, and industry best practices
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Ability to read and interpret blueprints, schematics, and technical drawings
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Excellent troubleshooting and problem-solving skills
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Experience coordinating multiple projects and managing priorities in a fast-paced environment
- Manufacturer Certifications (i.e. Lenel, AMAG, SWH, Genetec, Avigilon, Hanwha, Axis)
- Manufacturer Certifications (i.e. Lenel, AMAG, SWH, Genetec, Avigilon, Hanwha, Axis)
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Familiarity with safety standards and OSHA compliance
Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.
Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
If you require accommodation or assistance during the application process, please contact us at Careers@pavion.com . Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding.