What are the responsibilities and job description for the Lead Technician position at Pavion?
Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70 U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.
As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.
With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more at www.pavion.com
Pavion and our family of companies are seeking a talented and motivated Lead Technician to join our security business unit.
Primary Responsibilities:
Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.
With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more at www.pavion.com
Pavion and our family of companies are seeking a talented and motivated Lead Technician to join our security business unit.
Primary Responsibilities:
- Team Leadership & Coordination: Lead and supervise a team of security technicians responsible for installing, configuring, and testing security systems (e.g., CCTV, access control, intrusion detection, alarm systems) for new data center construction projects
- System Installation & Commissioning: Oversee the installation and integration of security infrastructure, ensuring systems are properly installed, configured, and tested per design specifications
- Collaboration with Construction & Engineering Teams: Work closely with construction, electrical, and network teams to ensure timely and coordinated installation of security systems
- Quality Control: Ensure all security systems are installed to meet quality standards, including testing and validation of systems before handover to operations
- Troubleshooting & Problem-Solving: Provide hands-on support for troubleshooting and resolving technical issues during installation and commissioning. Escalate issues as needed to ensure timely resolution
- Training & Development: Train junior technicians on security systems installation, best practices, and safety protocols. Provide guidance on effective troubleshooting and system configuration
- Documentation & Reporting: Maintain accurate documentation of installations, system configurations, and test results. Generate progress reports for internal stakeholders
- Safety & Compliance: Ensure all work is conducted in compliance with safety regulations, industry standards, local and national codes, and company policies. Ensure security systems meet required compliance standards for data centers
- Vendor Coordination: Collaborate with third-party vendors and contractors, ensuring that security equipment is delivered on schedule and installed according to specifications
- Post-Installation Support: Oversee system testing and troubleshooting after installation to ensure proper operation. Assist with ongoing maintenance and support during the warranty period
- High school diploma or equivalent required; Technical certification (e.g., NICET, CompTIA Security , etc.) or a related degree preferred
- 5 years of experience in the installation, configuration, and commissioning of security systems (e.g., CCTV, access control, alarms, and other physical security systems)
- At least 2 years of experience in a leadership or supervisory role, managing teams of technicians in the field
- Experience with security system installation in new construction or large-scale projects, ideally within the data center or critical infrastructure space
- In-depth knowledge of security systems, including access control, video surveillance, intrusion detection, and related technologies
- Proficiency in reading blueprints, schematics, and system design documentation
- Familiarity with low-voltage electrical systems and IT networking as they relate to security system installation
- Strong troubleshooting and problem-solving skills
- Excellent leadership skills with a proven ability to manage and mentor a team
- Strong written and verbal communication skills for reporting and collaboration with other teams, vendors, and management
- OSHA 10, OSHA 30 certifications
- Ability to lift heavy equipment and materials (up to 50 lbs) during installations
- Capable of working in various physical environments, including construction sites and data center facilities, often in confined spaces or elevated positions
- Work is performed in construction and data center environments, which may involve exposure to construction noise, high-voltage equipment, and other safety hazards
- Frequent travel to project sites is required during new data center builds
Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.