What are the responsibilities and job description for the Assistant Practice Manager position at Paventy & Brown Orthodontics?
Overview:
Are you someone who loves being part of a team, staying organized, and making a real impact on people’s day-to-day experience? If so, you'll feel right at home here!
About Us:
At Paventy & Brown Orthodontics, we’re all about people. Yes, we create beautiful smiles but it's just as important how our patients feel while they’re with us. We’ve built a practice that’s supportive, team-focused, and genuinely cares about both our patients and each other.
We are a thriving dental practice committed to providing top-notch dental care to our community. We pride ourselves on delivering comprehensive dental services with a personal touch, a strong focus on consistency, communication, and creating a great experience at every visit. Our team is comprised of skilled professionals who share a common goal of excellence in dentistry and compassionate patient care.
What We Offer:
Join Our Team:
If you’re looking for a place where you can grow, be part of a strong team, and make a difference in people’s lives, we’d love to connect.
Don't miss this opportunity to be part of a practice that values your skills and contributions. Join us in making a positive difference in the lives of our patients!
Responsibilities:
Qualifications:
Join Our Exceptional Dental Team!
Are you someone who loves being part of a team, staying organized, and making a real impact on people’s day-to-day experience? If so, you'll feel right at home here!
About Us:
At Paventy & Brown Orthodontics, we’re all about people. Yes, we create beautiful smiles but it's just as important how our patients feel while they’re with us. We’ve built a practice that’s supportive, team-focused, and genuinely cares about both our patients and each other.
We are a thriving dental practice committed to providing top-notch dental care to our community. We pride ourselves on delivering comprehensive dental services with a personal touch, a strong focus on consistency, communication, and creating a great experience at every visit. Our team is comprised of skilled professionals who share a common goal of excellence in dentistry and compassionate patient care.
What We Offer:
- Competitive compensation package.
- Supportive work environment with modern facilities and advanced technology.
- Opportunities for mentorship and career growth.
- A diverse patient population and rewarding clinical experiences.
Join Our Team:
This isn’t just a job to us, it’s a role where you help keep everything moving. You’ll be a key part of the team experience, helping support daily operations, problem-solve in real time, and make sure both patients and team members feel taken care of.
If you’re looking for a place where you can grow, be part of a strong team, and make a difference in people’s lives, we’d love to connect.
Don't miss this opportunity to be part of a practice that values your skills and contributions. Join us in making a positive difference in the lives of our patients!
You will be responsible for the following:
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Greet and engage patients with respect and a smile.
Ensure patients are well informed and comfortable - before, during, and after their appointment - about their treatment and oral health. - Assist in managing practice operations to meet or exceed key performance metrics, including budget and production targets, and ensure financial records are accurate.
- Provide exceptional customer service, addressing non-clinical patient concerns, and assisting in conflict resolution.
- Collaborate with Practice Manager to conduct team performance evaluations and assist in team development.
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Coordinate patient scheduling, manage appointments, and anticipate scheduling conflicts.
Foster positive relationships with doctors, Practice Manager, and team members, facilitating conflict resolution. -
Safeguard bank deposits and petty cash funds, following established protocols.
Optimize patient flow and manage budgeted payroll hours. - Train team members on company processes and policies, and support implementation of new procedures.
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Assist in organizing team meetings and communication efforts, fostering staff development.
Contribute to local marketing efforts. -
Maintain a clean, sterile, and patient-centric working environment.
Maintain strict compliance with State, Federal, and other regulations, (e.g, OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook).
Qualifications:
You will be required to possess the following:
- Two (2) or more years of dental practical experience
- High degree of professionalism and professional image
- Positive attitude, change advocate
- Independent decision-making skills, sound judgment
- Exceptional written and verbal communication skills.
- Strong interpersonal skills and the desire for professional growth.
- Be organized and possess a superior knowledge of dentistry and dental terminology.