Studio Sales Manager

 Job Title:  Studio Sales Manager

Pause Studio Coral Gables is a modern recovery brand built to restore the human condition through science-backed wellness and performance technologies. Blending cutting-edge recovery modalities with elevated hospitality, Pause delivers measurable outcomes in stress reduction, recovery, and overall well-being. Our offerings include flotation therapy, infrared sauna, cold plunge, cryotherapy, LED light therapy, compression therapy, and IV vitamin infusion therapy. Pause is redefining the wellness industry by pairing luxury experiences with results-driven performance.

Studio Sales Manager (Revenue & Growth)

The Studio Sales Manager is directly responsible for driving studio revenue, optimizing sales performance, and leading the front-line sales team. This role owns all sales KPIs, including memberships, packages, average ticket value, conversion rates, and client retention. The Sales Manager acts as both a player and a coach—selling alongside the team while developing high-performing Studio Associates through training, accountability, and data-driven performance management.

This position is ideal for a results-oriented sales leader with a consultative selling background who thrives in a fast-paced, metrics-driven environment and is motivated by earning potential tied to studio performance.

• Own and consistently achieve or exceed monthly and quarterly revenue targets for the studio.
• Lead by example through active, hands-on selling, including consultations, package sales, and membership conversions.
• Establish daily, weekly, and monthly sales targets for the team and ensure accountability.
• Drive growth in:
• Membership enrollments
• Multi-session package sales
• Retail and add-on revenue
• Client lifetime value and retention
• Monitor sales pipeline, first-visit conversions, and reactivation of inactive clients.

• Track, analyze, and report on key performance indicators, including but not limited to:
• New memberships sold per week/month
• First-visit conversion rate 
• Average ticket value (ATV)
• Revenue per client
• Client retention and utilization rates
• Lead-to-appointment and appointment-to-sale conversion
• Use POS and CRM data to identify trends, gaps, and coaching opportunities.
• Implement corrective action plans when KPIs fall below targets.

• Recruit, onboard, train, and coach Studio Associates on consultative selling techniques and Pause’s wellness philosophy.
• Conduct regular sales training, role-playing, and performance reviews.
• Motivate the team through clear expectations, incentives, and recognition programs.
• Ensure all team members are confident presenting pricing, memberships, and packages.

• Ensure a premium, concierge-level experience while maintaining a strong sales culture.
• Handle escalated client concerns with a solutions-oriented approach that protects revenue and retention.
• Maintain studio presentation, cleanliness, and operational excellence consistent with brand standards.

• Lead studio outreach efforts, partnerships, and grassroots initiatives to generate qualified leads.
• Oversee sales performance at in-studio activations and external events.
• Build relationships with local businesses, fitness studios, and corporate partners.

• High school diploma or equivalent (Bachelor’s degree preferred).
• Minimum 2–4 years of sales experience, with at least 1–2 years in a leadership or management role.
• Proven track record of meeting or exceeding sales targets.
• Experience in wellness, fitness, hospitality, luxury retail, or subscription-based sales strongly preferred.

• Strong sales leadership and coaching capability.
• Metrics-driven with high financial and operational acumen.
• Confident in presenting pricing, handling objections, and closing.
• Exceptional communication and relationship-building skills.
• Highly organized with the ability to manage multiple priorities.
• Motivated by performance-based compensation and growth opportunities.

This role includes hourly or base salary plus commission and performance bonuses.

Compensation may include:

• Base hourly or salary pay
• Commission on:
• Membership sales
• Package and retail revenue
• Studio revenue performance
• Monthly or quarterly performance bonuses tied to:
• Hitting or exceeding revenue targets
• Team KPI achievement
• Retention and utilization benchmarks

Expected total compensation is directly tied to performance, with top performers earning significantly above base through commissions and bonuses.

• Frequent standing, walking, lifting, and movement throughout the studio.
• Ability to lift up to 50 pounds.
• Exposure to moderate noise and cleaning chemicals.
• High-energy, client-facing environment.

Studio Sales Manager

Full-Time | Performance-Based Compensation

Pause is a fast-growing wellness brand where sales performance directly drives career growth and earnings. We invest in our leaders through advanced sales training, leadership development, and expansion opportunities as new studios open. This role offers the opportunity to build a high-performing sales culture, make a measurable impact on people’s lives, and be financially rewarded for driving results.