What are the responsibilities and job description for the Front Desk Coordinator position at paulmitchell?
Paul Mitchell The School Orlando is seeking a qualified Front Desk Receptionist to join our family! Our uniquely excellent learning environment attracts the most qualified staff team members who always put our Future Professionals first. Not only do we offer an education second to none, but we also make time for personal and communal growth through opportunities such as Charitable fundraising, monthly team training, student clubs and activities, fashion shows, photo shoots, a variety of special events, and much more.
Front Desk Receptionist Role
The Service Desk Coordinator is a professional with sales and service experience, as well as basic guest service communication skills. They must have basic computer software and telephone skills. The objective of a Service Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. He or she follows all service desk systems to guide and support a smooth flow of guest service in the clinic classroom.
What We Are Looking For in a Front Desk Receptionist
The ideal candidate will have prior sales and guest service experience. He or she must be self-motivated to set, meet, and exceed goals, and to inspire and inspect. This position requires experience in positive and effective communication, customer service resolution, teamwork, and sales of beauty products.
Front Desk Receptionist/Competencies Required:
- Experience in guest service
- Excellent organization, coaching, and communication skills
- Skills in supervision, teamwork, documentation, and return on investment
- Solid work history with verifiable references
- Passion for the beauty industry
- Honesty and professionalism
- Previous cash management and balancing cash drawers
- Inventory control and product sales experience
- Experience in handling multi-line phone systems
- Must be able to work Tuesday-Thursday 12:00-7:00 Fri/Sat 8:30-4:45
Paul Mitchell The School Orlando is an equal opportunity employer.
NOTICE OF NON-DISCRIMINATION Paul Mitchell The School Orlando ("School") does not discriminate on the basis of protected class status, including sex, and prohibits sex discrimination in any education program or activity that it operates as required by Title IX and its regulations, including in admission and employment. Inquiries about Title IX may be referred to the School's Title IX Coordinator, the U.S. Department of Civil Rights, or both. The School's Title IX Coordinator is: T'meda Holt 1285 Oviedo Mall Blvd., Oviedo, FL 32765 p: (407) 677-7695 Ext 2107 e: t'meda@orlando.paulmitchell.edu
The School's Protected Class Non-Discrimination Policy and Grievance Procedures can be located here https://paul-mitchell-schools-website-lightsail.s3.amazonaws.com/uploads/sites/213/Orlando-Protected-Class-Non-Discrimination-Policy-and-Procedures_10312. To Report information about conduct that may constitute sex discrimination or make a complaint of sex discrimination under Title IX, please contact the Title IX Coordinator through one of the above methods (telephone, email, or in person at their office).
Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act The School's Campus Crime and Security Report (also known as the Annual Security Report), includes information like the three previous years of crime statistics, certain safety and security policies, and how the School provides timely warnings about Clery crimes that pose an immediate threat to students and employees. It is available at [https://paul-mitchell-schools-website-lightsail.s3.amazonaws.com/uploads/sites/213/Orlando-Campus-Safety-and-Security- A paper copy is available upon request.