What are the responsibilities and job description for the Mitigation Project Manager | Metro NY/NJ position at Paul Davis Restoration of Metro New York / New Jersey?
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Flexible schedule
- Health insurance
- Paid time off
- Training & development
Paul Davis Restoration of Metro NY/NJ
Be the one who shows up when it matters most
What Drives Us at Paul Davis: Our Core Values
Be the one who shows up when it matters most
What Drives Us at Paul Davis: Our Core Values
· Deliver What You Promise – Integrity is non-negotiable.
· Respect the Individual – Every person, every time.
· Take Pride in Your Work – Own the outcome.
· Always Improve – Strive to be better every day.
Vision: To provide extraordinary care while serving people in their greatest time of need.
Mission: To create opportunities for great people to deliver best-in-class results – and build lasting careers while doing it.
QUICK OVERVIEW – TL;DR
We are hiring a Mitigation Project Manager to run water, fire, contents, and mold projects end-to-end – owning customer experience, field execution, documentation, budgets, and claim compliance. This is a high-accountability role with meaningful upside tied to performance.
THE WHY
Great mitigation PMs restore calm and control. They move quickly, document correctly, and coordinate people and vendors so projects close fast and customers feel supported.
THE WHERE
Opportunities in both New York and New Jersey (Metro NY/NJ). Field-based roles require travel across NYC and Northeast NJ as needed.
THE ROLE – WHAT YOU'LL ACTUALLY DO
· Manage mitigation projects from first notice of loss through dry-out and transition to reconstruction (as applicable).
· Conduct inspections, set scopes, create job plans, and coordinate crews/equipment/vendors.
· Own documentation and compliance: moisture logs, photos, daily notes, equipment logs, work authorizations, and TPA/carrier requirements.
· Communicate proactively with customers, property managers, and adjusters; resolve issues quickly and professionally.
· Manage job budgets, change conditions, and timeline expectations; drive cycle time and closeout discipline.
· Work closely with estimators and the back office to ensure complete billing support and faster collections.
· Participate in on-call rotation and emergency response as needed.
WHO THRIVES HERE
· High ownership: you treat every file like it is your name on the door.
· Process discipline: you document and communicate before problems become surprises.
· Commercial mindset: you protect margin, control vendors, and keep jobs moving.
· Empathy professionalism: customers remember how you show up on their worst days.
REQUIRED / PREFERRED EXPERIENCE
· Required: Valid driver's license; strong communication; comfort with tech and field tools; ability to manage multiple projects at once.
· Preferred: Restoration/mitigation PM experience; IICRC certifications; familiarity with Xactimate/Symbility/DocuSketch; TPA/commercial claim experience.
COMPENSATION & BENEFITS
· Competitive base salary ($65-85K) plus commissions/incentives tied to profit, production and overall performance. Total Compensation potential is $150K .
· Benefits package, including PTO, 401(k) with match, medical reimbursement, and training/development support.
NEXT STEPS
Apply today. We are looking for PMs who move fast, document correctly, and lead customers and crews with confidence.
Paul Davis Restoration of Metro NY/NJ is proud to be an Equal Opportunity Employer and Veteran-Friendly Workplace.
Salary : $65,000 - $85,000