What are the responsibilities and job description for the Lead Mitigation Technician position at Paul Davis Restoration of Greater MSP and the Northland?
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Paid time off
- Training & development
- Vision insurance
We are always looking for great people to join our team! Paul Davis is a high-growth restoration company looking for a dedicated leader to run job sites, manage emergency losses, and deliver exceptional service to our customers.
🛠️ Role Overview
This dual-role combines field leadership with hands-on technical work. You will lead production on-site, manage emergency mitigation services, and work side-by-side with other technicians while maintaining the highest standards of safety and professionalism.
⏰ Hours & Availability
- Standard Shift: Monday – Friday, 7:30 AM – 5:00 PM.
- Flexibility: Must participate in the mandatory weekday and weekend on-call rotation.
- Emergency Response: Willingness to assist in "all hands on deck" emergency scenarios.
📋 Key Responsibilities
Emergency Response & Field Leadership
- Lead emergency losses including water extraction, drying services, mold remediation, and fire/smoke mitigation.
- Supervise on-site teams, assign tasks, and translate production coordinates into physical results.
- Manage job site success, ensuring full completion of the scope of work and pristine job site cleanliness.
Documentation & Communication
- Input daily documentation including photos, notes, scope sheets, and MICA entry.
- Collect field documents such as work authorizations and Certificates of Completion (COCs).
- Provide daily status updates to the Project Manager and communicate effectively with property owners, managers, and insurance adjusters.
Asset & Asset Care
- Drive company vehicles safely and report maintenance needs (e.g., check engine lights) immediately.
- Maintain clean, organized, smoke-free company vehicles and equipment.
- Manage company supplies efficiently to minimize waste and ensure tool longevity.
🎯 Candidate Requirements
Experience & Skills
- Proven experience as a Mitigation Technician with restoration documentation knowledge (Dry Logs, Scope sheets).
- Strong leadership skills with the ability to multi-task, prioritize, and direct others.
- Basic computer literacy and proficiency with smartphone apps.
Physical & Logistics
- Valid driver's license and dependable transportation to work.
- Ability to lift at least 75 pounds, climb ladders, and work in confined spaces.
- Ability to work around standard restoration chemicals without adverse reactions.
- High School Diploma or equivalent.
⚖️ Performance Standards
- Compliance: All work must meet OSHA safety regulations and Paul Davis standards.
- Professionalism: Employees must remain mature, polite, and wear clean company uniforms at all times. Profanity and horseplay are strictly prohibited.
- Culture: Active participation in team meetings, continuous improvement problem-solving, and company social events.
💰 Compensation & Career Growth
- Yearly Reviews: Compensation is evaluated annually based on your start date.
- Career Path: Promotions bring greater challenges, increased responsibility, and higher compensation.
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Paid Certifications: We fund your professional growth, offering immediate paths to IICRC certifications:
- Water Restoration Technician (WRT)
- Fire and Smoke Restoration Technician (FST)
- Advanced specialized certifications as you take on more responsibility.
Salary : $18 - $30