What are the responsibilities and job description for the Lead Mitigation Technician position at Paul Davis Restoration of Greater MSP and the Northland?
Job Description
Basic Functions:
· Leads Production on job sites.
· Perform as a technician as work flow dictates.
· Responds to all activities of emergency services work related to assigned program work and tasks assigned by Production Coordinator, ERT Project Manager and Mitigation Team Leader
· Participates in on-call rotation
Basic Requirements:
· High School Diploma or equivalent
· Ability to multi-task and prioritize
· Mitigation Technician experience
· Restoration Documentation experience (Dry Logs, Scope sheets)
· Capable of communicating and understanding scope of work
· Dependable transportation
· Smart phone
· Able to climb a ladder.
· Able to lift at least 75 pounds.
· Able to work in confined spaces.
· Able to work around a variety of chemicals without any adverse reaction or sensitivity.
· Follows established safety practices including the proper use of PPE when required.
· Basic technology experience (IE. Computers & Smart phone apps)
· Desire to operate at a high level with accountability that represents an ability to take more responsibility over time.
Evaluated On:
· All work will be performed according to company policies and up to Paul Davis standards
· All work will be performed in accordance with safety regulations to this work
· Customers will be treated in a courteous and professional manner. All communication with customers will be informative and courteous
· Employees will ALWAYS wear a company uniform in good repair when representing this company
· Employees will behave in a professional and mature manner when representing this company (NO profanity, NO horseplay, etc.)
· Company equipment and vehicles will be kept neat, clean and smoke free in working order at all times
Overall Duties Include:
· Responds to and leads emergency losses.
· Performs Emergency Water Extraction and Drying Services.
· Leads Emergency Fire/Smoke Services (including deodorization, pack-outs, board- ups and securing structure).
· Leads Mold Remediation (including demolition and cleaning).
· Performs any and all directives from the ERT Project Manager
· Daily communication with ERT Project Manager on status of the project.
· Performs daily documentation, including but not limited to photos, notes, scope sheets and MICA.
· Ability to start a new loss and relay relevant information to ERT project manager.
· Performs on-call rotation.
· Performs basic truck, equipment and building maintenance.
· Ability to provide direction to others
· Transfer and act on direction from Production Coordinator into physical production
· Work side-by-side with other Mitigation Technicians to deliver a quality service on time
· Communication with property managers/owners
· Collection of field related documentation for emergency services. Including work authorizations, COC’s, and program documents.
· Manage good use of company supplies and minimize waste
· Maintain company equipment to ensure longevity
· Accountable to the success of the project including completion of the scope of work and job site cleanliness/ presentation.
High Detail Job Accountabilities:
· Document work completed through photos, job update notes and daily logs.
· Drive company vehicle in safest and most respectful manner possible
· Alert Production Coordinator of any vehicle disturbances (Oil changes, check engine light, etc.)
· Ability to communicate with insurance adjusters and program representatives as needed
· Maintain cleanliness of each vehicle used that day be the standards set by Paul Davis
· Relay homeowner or property manager questions to Mitigation Project Managers and Production Coordinator to follow up with
· Answer homeowner/ property manager questions as they arise
· Disassemble and safely store all hardware from demolition in designated plastic bags for reconstruction team
· Holds self and others to completion of daily documentation
· Disassemble and safely store all pieces of demolition that are deemed as “salvageable”
- Complete special assignments as requested by Supervisor
- Participates in emergency services when an “All hands on deck” scenario arises.
- Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.
- Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.
Hours:
· A typical shift for this position is 7:30am – 5pm, Monday – Friday.
· However, the Mitigation Technician must be able to contribute to the on-call rotation for weekdays and weekends.
Reward:
· Compensation is evaluated on a yearly basis effective from the start date of employment of each calendar year.
· Promotions and advancement within the position bring progressively greater challenge, learning, responsibility, and compensation.
IICRC Certifications for the Mitigation Technician:
• The Mitigation Technician will have the opportunity to obtain the following certifications:
o Water Restoration Technician
o Fire and Smoke Technician
• Other Certifications will be made available as the Mitigation Technician takes on more responsibility.
Salary : $18 - $30
