What are the responsibilities and job description for the Desk Estimator position at Paul Davis Restoration of Cleveland Metro?
Benefits:
- Company shirts
- Medical, Dental and Vision Benefits
- Training & development
- 401(k)
- 401(k) matching
- Competitive salary
- Opportunity for advancement
- Paid time off
Do you want to make an impact in your community in a diverse and inclusive company, working in a dynamic and growing industry while supporting your personal and professional journey?
Desk Estimator
$50,000- $75,000 per year
This is an in-office role at our Cleveland office location
The Desk Estimator is responsible for preparing estimates and supplementals for reconstruction and emergency services, from 3D scans and scopes.
$50,000- $75,000 per year
This is an in-office role at our Cleveland office location
The Desk Estimator is responsible for preparing estimates and supplementals for reconstruction and emergency services, from 3D scans and scopes.
What You’ll Do
- Professionally represent Paul Davis values of honesty and integrity.
- Meet all service standards required by clients, programs, and company processes.
- Estimate property losses using Xactimate or Symbility.
- Submit accurate estimates within 24 hours of assignment.
- Use our company tools for peer review and accuracy validation.
- Meet or exceed company-required gross profit margins for each project.
- Document and communicate change orders and insurance supplements promptly.
- Work closely with insureds and stakeholders to gain agreement and secure the job.
- Build and maintain strong relationships with adjusters, brokers, TPAs, and carriers.
- Participate in the on-call rotation as the first point of contact for homeowners.
- Follow all Health & Safety program expectations on every job site.
- Close the Loop 100% of the time within 24 hours.
- Handle other assigned duties that support successful job outcomes.
Competency - Knowledge, Skills and Abilities:
- Working knowledge of RMS, Xactimate, and related estimating platforms.
- Excellent verbal and written communication skills, both in person and by phone.
- Strong planning, organizational, and time-management abilities.
- Experience with virtual/remote scoping
Required Education and Experience:
- Experience with Xactimate and/or Symbility required
- Bachelor's Degree or equivalent experience
- Valid driver’s license with a clean driving and background record
- 1–3 years of experience in a professional or field-based role
- Availability to work on-call and irregular hours, including nights, weekends, and holidays
- Customer Service experience
Physical Requirement
- Must be able to stay in a stationary position up to 80% of the time
- Constantly operate a computer
Make an impact now: Since 1966, Paul Davis has been serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!
Reasonable Accommodation for Disability:
Reasonable Accommodation for Disability:
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
Equal Opportunity Employer
We are an equal employment opportunity employer and do not discriminate on the basis of race, color, religion, age, gender, national origin, disability, veteran status, or any legally protected status.
Salary : $50,000 - $75,000