Office Coordinator - Denver, CO

Office Coordinator

Location: Denver, CO

Reports To: Office Manager/Leadership Team

Hourly Wage: $22-$23/hour

Position Overview

The Office Coordinator is the first point of contact for visitors, clients, and vendors, representing our brand with professionalism and pride. This role provides daily administrative support to ensure the smooth operation of the office, maintains office organization, and assists with special projects and vendor management. The ideal candidate is highly organized, detail-oriented, and thrives in a customer service-focused environment.

About Us

Paul Davis Restoration is part of a national franchise organization that provides services to repair and clean up damage to residential, institutional, and commercial structures from fire, water, storm, mold, or other disasters. Founded in 1966, Paul Davis is a rapidly growing network of more than 300 independently owned and operated franchises. We are on a mission to provide opportunities for great people to deliver best in class results!

We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on being difference makers by living our vision, mission and values to be more than just a service provider! The Paul Davis heritage is based around a can-do attitude, innovation, and outstanding customer service.

Key Responsibilities

• Answer, transfer, and handle incoming phone calls, including customer inquiries and complaints.
• Manage the phone system and updates to the call tree.
• Maintain the front entrance and reception area to ensure they reflect our company brand with pride.
• Greet guests warmly, answer questions, and direct them to the appropriate person or department.
• Accept, log, and distribute deliveries and incoming mail.
• Maintain and order office supplies for all departments and shared spaces.
• Perform light clean-up throughout the day to keep the office neat and organized.
• Manage accounts with vendors such as ADT, Comcast, and Optisigns.
• Assist with meeting room set-ups and event preparations.
• Organize and order food, snacks, and beverages for meetings and company events.
• Manage and track IICRC and other professional memberships, licenses, and certifications.
• Assist with mail distribution and outbound shipping needs.
• Set up new equipment and accounts for new hires.
• Display strong written and verbal communication skills when interacting with team members, customers, and vendors.
• Partner with internal departments to ensure smooth flow of information and resources.
  
  

Desired Skills

• Excellent written and verbal communication skills.
• Ability to handle sensitive customer interactions with professionalism and empathy.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint.)
• Positive attitude with a willingness to jump in and assist wherever needed.
  
  

Working Conditions

• Office-based role, Monday through Friday 8am to 5pm.
• Must be able to lift up to 25 lbs. (supplies, deliveries, event items).