What are the responsibilities and job description for the Loan Assistant position at Paul D. Camp Community College?
Posting Summary
Working Title
Loan Assistant
Role Title
Education Support Spec III
Role Code
29144-SW
FLSA
Nonexempt
Pay Band
04
Position Number
277W0350
Agency
Paul D. Camp Community College
Division
Paul D. Camp Community College (Div)
Work Location
Franklin (City) - 620
Hiring Range
$20.02 - $22.00 hr
Emergency/Essential Personnel
No
EEO Category
6-Administrative Support
Full Time or Part Time
Part Time
Does this position have telework options? -Telework options are subject to change based on business needs-
No
Does this position have a bilingual or multilingual skill requirement or preference?
No
Work Schedule
Monday – Friday, 8:00 AM – 2:00 PM
This is a wage position limited to working no more than 1,500 hours during the 12 month period of May 1 – April 30, regardless of the hire date.
This is a wage position limited to working no more than 1,500 hours during the 12 month period of May 1 – April 30, regardless of the hire date.
Sensitive Position
No
Job Description
Paul D. Camp Community College is a small 2-year college in Southeast Virginia. Campuses are located in Franklin and Suffolk. There also is a center in Smithfield. The college offers associate degrees, certificates, and career studies certificates In transfer and career/technical programs; credit and non-credit workforce services and training for businesses and industries; special interest classes for the community; and summer classes for youth through the Regional Workforce Development Center. A dual enrollment program for high school students, online courses, and developmental studies classes are available at the college as well.
Customer Service responsibilities—Provide excellent customer service in person and using appropriate technology such as telephone, email, Zoom meetings, etc. Assist with
Loan Assistance – Provide backup to Loan Officer (located on Suffolk campus) to provide point of contact on Franklin campus for students. Financial Aid Advising-providing assistance to students, working closely with other departments to ensure a seamless student experience.
Coordinate Federal Work-Study (FWS) Program on Franklin Campus-Manage student employment program from posting job descriptions to reconciling funds.
File Maintenance— Create and maintain files and spreadsheets to track students. Use Scanning software to manage documents.
Administer Funds— Analyse financial aid problems and take corrective action. Authorize, disburse, and assist with reconciliation of loan, grant and scholarship.
Other Duties-Travel and other duties, as assigned
Customer Service responsibilities—Provide excellent customer service in person and using appropriate technology such as telephone, email, Zoom meetings, etc. Assist with
Loan Assistance – Provide backup to Loan Officer (located on Suffolk campus) to provide point of contact on Franklin campus for students. Financial Aid Advising-providing assistance to students, working closely with other departments to ensure a seamless student experience.
Coordinate Federal Work-Study (FWS) Program on Franklin Campus-Manage student employment program from posting job descriptions to reconciling funds.
File Maintenance— Create and maintain files and spreadsheets to track students. Use Scanning software to manage documents.
Administer Funds— Analyse financial aid problems and take corrective action. Authorize, disburse, and assist with reconciliation of loan, grant and scholarship.
Other Duties-Travel and other duties, as assigned
This is a wage position limited to working no more than 1,500 hours during the 12 month period of May 1 – April 30, regardless of the hire date. The wage employment period resets on May 1 of the following year. All wage employees are limited to working no more than 29 hours per week on average over the 12-month period. This wage position offers no state benefits.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
- Experience with word processing and spreadsheet software (e.g. MS Office Suite).
- Demonstrated ability to provide excellent customer service, while maintaining confidentiality.
- Demonstrated ability to work and make decisions under pressure, with a high level of accuracy. and attention to detail, while maintaining composure.
- Demonstrated ability to work cooperatively in a team environment, adapting quickly and easily to competing deadlines.
- Demonstrated ability to communicate effectively, both orally and in writing, including public speaking.
- Experience maintaining accurate, complete and up-to-date client files and records.
- Demonstrated ability to establish goals and priorities and make decisions based on established business processes.
- Experience in interpreting and applying government regulations, guidelines, policies and procedures.
- Willingness to work evenings and weekends as needed to assist students during busy peak periods.
- Familiarity with the Free Application for Federal Student Aid (FAFSA).
Additional Considerations
- Work experience in higher education areas such as financial aid, academic/career coaching, or advising.
- Experience using tools such as EAB Navigate, PeopleSoft Student Information System (SIS). & Canvas.
- Knowledge of federal and state financial aid programs, Direct Loans in particular.
- Demonstrate an understanding of the needs of disadvantaged and first-generation students
- Experience working with military or veterans populations
Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
Travel between all campuses.
Posting Detail Information
Posting Number
WGE_3288P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
07/16/2026
Job Close Date
07/30/2026
Open Until Filled
Agency Website
Contact Name
Dr. Teresa Harrison
Email
tharrison@pdc.edu
Phone Number
(757) 569-6782
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Salary : $20 - $22