What are the responsibilities and job description for the Front desk Scheduler and Tx Planner position at Patuxent River Dental Care?
Front Desk / Treatment Coordinator – High Energy, People Person Wanted (Dental Office)
Patuxent River Dental Care is looking for a confident, outgoing, and people-loving Front Desk / Treatment Coordinator who knows how to connect with patients and get them scheduled.
This is NOT just a receptionist role. We are looking for someone who can:
- Build instant rapport with patients (on the phone & in person)
- Guide conversations and confidently schedule appointments
- Help patients understand the importance of treatment
- Follow up and bring patients back into care
- Keep the schedule FULL and productive
What we need from you:
- Strong communication skills (you love talking to people)
- Positive energy and confidence
- Ability to handle objections (cost, fear, “I’ll call back”)
- Organized and consistent with follow-ups
- Dental experience is a PLUS, but personality is EVERYTHING
What you’ll be responsible for:
- Answering phones and converting calls into appointments
- Scheduling hygiene and treatment efficiently
- Following up on unscheduled treatment plans
- Reactivating overdue patients
- Helping patients feel comfortable and cared for
This role is for you if:
- You’re a natural people person
- You don’t shy away from guiding conversations
- You like winning, hitting goals, and being part of a strong team
Bonus Points If:
- You’ve worked in dental scheduling
- You understand insurance basics
- You enjoy helping people say YES to what they need
We’re building a strong, positive team and looking for someone who wants to grow with us.If that’s you, apply now and let’s talk.
Pay: $18.00 - $26.00 per hour
Work Location: In person
Salary : $18 - $26