What are the responsibilities and job description for the Host / Cashier position at Patty's?
Job Summary
We are seeking a welcoming and organized Host/Cashier to join our team in a fast-paced restaurant environment. As the first and last point of contact for our guests, you will play an essential role in creating a positive experience from the moment they walk in the door until they leave. This position requires a friendly demeanor, excellent communication skills, and the ability to multitask in a busy setting. You’ll greet and seat guests, manage the flow of the dining room, handle customer checkouts, assist with phone calls and to-go orders, and help customers in our market section.
Duties
- Greet and welcome guests with warmth and professionalism.
- Manage waitlists while seating guests efficiently.
- Present menus and answer initial questions about food and beverage offerings.
- Handle checkout transactions accurately and efficiently at the register.
- Assist customers in the market section with purchases and questions.
- Answer phone calls, provide information, and take to-go orders.
- Support servers and kitchen staff by communicating guest needs promptly.
- Maintain cleanliness and organization of host stand, checkout area, and entryway.
- Monitor dining room flow to ensure smooth operations.
- Provide attentive customer service and resolve guest concerns when needed.
Experience
- Previous experience in a restaurant, retail, or customer service role preferred.
- Strong communication and interpersonal skills with a guest-first mindset.
- Basic math skills and comfort with handling transactions.
- Ability to multitask and stay organized in a high-volume environment.
- Professional appearance and positive attitude.
- A genuine passion for hospitality and creating a welcoming guest experience.
Hours of Operation:
Monday: CLOSED
Tuesday: CLOSED
Wednesday: 7am – 7pm
Thursday: 7am – 7pm
Friday: 7am – 8pm
Saturday: 7am – 7pm
Sunday: 7am – 2pm
**Please note: Weekend availabillity is required for this role.
Job Types: Full-time, Part-time
Pay: $11.00 - $14.00 per hour
Benefits:
- Flexible schedule
- Food provided
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $11 - $14