What are the responsibilities and job description for the Support Staff - Technology Aide - Holman Middle School position at Pattonville School District?
Position Type: Middle School Technology Aide
Pay Classification
The primary role of this position is to provide tier-one technology support in classrooms throughout the building. Additionally, the position assists in managing and deploying the fleet of mobile devices assigned to staff and students.
Position Responsibilities
Desired Qualifications
High school diploma
Travel Requirements
Pay Classification
- Pay Grade T100
- $18.62 - $31.35 per hour
- 12 month position / 260 days per year / 8 hours per day
- Pay rate is determined based on years of experience
The primary role of this position is to provide tier-one technology support in classrooms throughout the building. Additionally, the position assists in managing and deploying the fleet of mobile devices assigned to staff and students.
Position Responsibilities
- Provide first-level support for building technology including laptops, desktops, tablets, mobile phones, printers, copiers, network connectivity, classroom displays and audio-visual systems
- Assists with distribution of staff and student devices.
- Implements "Damage, Theft, Loss or Failure to Return" processes
- Assists the Device Specialist to ensure the timely repair of devices
- Assists with installation of new equipment and distribution or elimination of outdated equipment.
- Completes assigned technology work orders in a timely manner
- Assists in the management of Digital Signage systems
- Takes direction from the building administrators in the prioritization and completion of technology support tasks
- Provides instructional support and assistance in areas related to technology as needed
- Performs other related tasks as assigned by the supervisor(s).
Desired Qualifications
- Experience using and providing support for a wide variety of technology systems, including; laptops, tablets, mobile phones, e-mail, copiers, printers, desk phones, voicemail, productivity and instructional applications, macOS, iOS, Windows, etc.
- Experience providing support to users in-person, via telephone and via e-mail
- Excellent written and verbal communication skills
- Highly organized, flexible, and able to manage multiple unrelated tasks simultaneously
- Customer service oriented
- Ability to regularly lift up to 25 lbs
- Ability to walk and climb stairs on a daily basis
- Ability to manage high stress situations in a calm and efficient manner
High school diploma
- or
Travel Requirements
- Travels to school district buildings and professional meetings as required.
- A supportive community dedicated to student achievement.
- Competitive salary and comprehensive benefits.
- Opportunities for professional development and career growth.
- A district that values innovation and collaboration.
Salary : $19 - $31